Appointment Scheduling Specialist – Women’s Care Clinic – Full-Time, Days

Texas Health Resources • Frisco, TX

19h • Onsite

About The Position

Bring your passion to Texas Health so we are Better + Together
Work location: 3010 Legacy Drive, Frisco, TX 75034
Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am – 5:00pm
Women’s Care Highlights:
Strong teamwork and collaboration
Fast-paced, high volume inbound/outbound calls
Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Requirements

• High School Diploma or equivalent (required)
• Requires strong customer skills.
• Good communication skills.
• Possess a strong work ethic and a high level of professionalism.
• A team player who handles multiple projects simultaneously in a fast-paced environment.

Nice To Haves

• 2 years related experience in Healthcare environment (preferred)
• Experience in Healthcare (strongly preferred)
• Bilingual in English / Spanish (preferred)

Responsibilities

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process
• Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
• Responsible for answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• May collect fees such as co-pays / co-insurance.
• Gathers insurance information and patient personal data.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts.
• Performs other duties as assigned.

Benefits

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED