Appointment Scheduling Specialist – Family Care Clinic – Full-Time, Days

Texas Health Resources • Plano, TX

7h • Onsite

About The Position

Bring your passion to Texas Health so we are Better + Together. Work location: 6130 West Parker Road, MOB I, 4th Floor, Suite 406, Plano TX 75093. Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am – 5:00pm. Family Care Clinic Highlights: Personal fulfillment (challenging, yet fulfilling work), Growth Opportunities/Potential Career Advancement, Opportunity to contribute to patient care, Predictable Hours (Creating a great work-life balance), Bonus Potential. Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Requirements

• High School Diploma or equivalent (required)
• Requires strong customer skills.
• Good communication skills.
• Possess a strong work ethic and a high level of professionalism.
• A team player who handles multiple projects simultaneously in a fast paced environment.

Nice To Haves

• 2 years related experience in Healthcare environment (preferred)

Responsibilities

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process
• Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
• Responsible for answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• May collect fees such as co-pays / co-insurance.
• Gathers insurance information and patient personal data.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts.
• Performs other duties as assigned.

Benefits

• 401k
• PTO
• medical
• dental
• Paid Parental Leave
• flex spending
• tuition reimbursement
• Student Loan Repayment Program
• Bonus Potential
• Growth Opportunities/Potential Career Advancement
• Opportunity to contribute to patient care
• Predictable Hours (Creating a great work-life balance)
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees