Appointment Scheduler

Nevada Orthopedic & Spine CTR.Las Vegas, NV
163d

About The Position

This position facilitates the scheduling of patients via telephone in a Call Center environment. Work is performed under the general direction of the Appointment Scheduling Supervisor.

Requirements

  • Must have excellent telephone etiquette
  • Call center experience
  • Ability to answer in-bound calls in a timely manner

Nice To Haves

  • Bilingual preferred

Responsibilities

  • Schedule, reschedule and cancel appointments for all physicians and patients
  • Ability to answer multiple phone lines (i.e. external and internal routing requests)
  • Overhead paging
  • Verify Insurance eligibility
  • Verify referral source
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