Part Time- Appointment Scheduler

Physicians' Primary Care of Southwest Florida•Fort Myers, FL

About The Position

Physicians’ Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Fort Myers, Estero, and Lehigh Acres. We are currently seeking an Appointment Scheduler for our Adult Medicine division in Fort Myers-Camelot. The schedule for this position is 8:00 am to 5:00 pm, Monday through Friday.

Requirements

Experience working in a high volume call center environment
Great attention to detail and the ability to record information accurately
Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
Proficiency in handling all calls in a professional and compassionate manner
Knowledge of insurances, referrals, and eligibility a must
One year of medical office experience or a combination of medical education and office experience preferred

Responsibilities

Answer a high volume of calls in a professional and courteous manner
Obtain proper information from patients when scheduling appointments such as demographics and insurance information
Record information accurately into our patient management system
Communicate messages to appropriate parties
Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations
Regular and reliable job attendance is required