Appointment Scheduler

Minnesota Urology, PA•Fridley, MN

32d•$19 - $24•Onsite

About The Position

MN Urology is currently seeking a full time Appointment Scheduler at our Fridley Clinic. Monday-Friday 8:00am-4:30pm Regular Daytime Hours, No Evenings, No Weekends, No Holidays! Minnesota Urology is the largest independent urologic specialty practice in the state of Minnesota and was formed as an integration of Minnesota's two most respected independent urology practices; Minnesota Urology and Urology Associates. Our providers are devoted to a singular vision to deliver optimal and compassionate specialty care. Our success and recognition as a national leader in the practice of urology is a direct result of the collective work of dedicated staff members and physicians. Primary Objective Efficiently and effectively schedule patients for services provided by Minnesota Urology providers. Services include office visits/clinic appointments, laboratory, and radiology. Serve as liaison, on behalf of Minnesota Urology, with patients, clinics, and hospitals.

Requirements

High school diploma/GED
Minimum two years of appointment scheduling, preferably in a medical office environment
Medical terminology knowledge required

Nice To Haves

Experience with insurances preferred
Experience or knowledge of current EMR systems preferred but will train.

Responsibilities

Schedule patients accurately and efficiently for all office appointments requested by Minnesota Urology P.A. providers.
Maintain effective and accurate daily provider appointment schedules.
Inform patients regarding special diets, prep instructions, general insurance/referral information, Arrive times, dates, locations, etc.
Ensure that patients are scheduled at the correct locations based on patient insurance requirements for radiologic procedures.
Mail appointment packets, maps, and preps for required appointments.
Register new patients, including all required demographic information.
Instruct patients on the relevant clinic, financial, and referral policies.
Update registration for established patients, ensuring accurate demographic information before scheduling appointments.
Document scheduled laboratory and radiology testing and procedures in chart notes within EMR system.
Reschedule and/or block canceled appointments minimizing inconveniences to patients.
Serve as a contact for hospitals, clinics, and physicians regarding schedules, procedures, or concerns.
Communicate effectively and compassionately with patients, other staff, management, and physicians.