TWF: APPOINTMENT COORDINATOR

AutoInc • Wichita Falls, TX

10d • Onsite

About The Position

Coordinate appointments for new and current customers to help maintain business in the Service Department.

Requirements

• Valid TX DL and acceptable driving record, acceptable background review, and negative drug screen
• High school diploma or the equivalent
• Basic math, reading and writing skills
• Must be able to apply common sense understanding to carry out instruction furnished in written or oral diagrammatic form
• Must be able to deal with problems involving several concrete variables in or from standardized situations
• Strong mental aptitude
• Strong verbal communication skills
• Strong personal initiative
• Ability to use a computer and 10 key calculator
• Frequent standing, walking, sitting, grasping/gripping, writing/typing, finger dexterity, working in a confined space, eye/hand/foot coordination, hearing, speaking and vison (beyond arms length).
• Occasionally bending/stooping/squatting, climbing stairs/ladders, pushing/pulling, reaching above shoulders and lift/carry 1-25lbs.

Responsibilities

• Answer incoming phone calls and schedule appointments for vehicle maintenance and repairs
• Initiate outgoing phone calls to customers for follow-up, schedule confirmations, and status updates for their vehicles
• Greet customers and offer assistance
• Coordinate with the staff to assist with the customer's vehicle needs
• Miscellaneous administrative tasks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED