Appointment Coordinator

Penske Automotive Group • Chandler, AZ

6h • $46,000 - $52,000

About The Position

We are currently seeking an Appointment Coordinators to join our Team!

WHY WORK FOR US?

We are a people-oriented business that is committed to providing superior levels
of customer service. While our success and growth are dependent on many factors,
first and most important are the skills, intelligence, creativity and dedication
of our employees. We have a comprehensive training program to ensure your
success on the team. The customer service representative is tasked with creating
an exceptional customer service experience handling a high volume of inbound
customer service calls and internal transfers. Allow this position to be your
stepping stone to a life-long career in the automotive industry.

Requirements

• Detail oriented and excels in a fast-paced, results driven environment
• Professional and friendly phone skills
• Ability to multi-task
• Self-motivated enthusiastic presence in a team environment
• Professional appearance and work ethic
• Excellent customer service skills
• Proficient with Microsoft Office suite (Word, Excel, PowerPoint, etc.).
• Keyboard skills of 50 plus wpm
• Ability to apply common sense understanding to carry out detailed written or oral instructions
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to interact well with a diverse group of people
• High School Diploma or equivalent; and six months to one year of related experience and/or training; or equivalent combination of education and experience

Nice To Haves

• High School Diploma or equivalent; and one to two years of related experience and/or training in a customer service or receptionist or similar position. One year prior experience in a dealership; or equivalent combination of education and experience

Responsibilities

• Enjoy working in a fast paced customer oriented environment
• Greet and interact with customers on the phone in a friendly and professional manner

Benefits

• Hourly plus Commission and bonus - $46,000 to $52,000 potential based on individual performance
• Medical, Dental and Vision
• 401(k) with company match
• Superior Training
• Career Development Programs
• Organizational Stability
• National growth opportunities
• Vacation/Sick & Holiday Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED