Appointment Coordinator Float
About The Position
The Appointment Coordinator Float serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health Systems’ customer service standards. The Appointment Coordinator Float assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer’s needs and Clinic policy. This position is not assigned to a specific practice and will spend 50% or more of their time outside of their assigned home department performing Appointment Coordinator functions.
Requirements
- Excellent written and verbal communication skills.
- Keyboard, computer, and telephone proficiency.
Nice To Haves
- Completion of a Medical Terminology course.
- Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary.
- Six months’ previous experience in a healthcare facility to include direct patient contact or previous customer service experience.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
