Appointment and Onboarding Coordinator

Cornell University•Ithaca, NY

3d•$26 - $31•Hybrid

About The Position

Leveraging research, teaching and extension to address many of the world’s biggest challenges and creating a dynamic ecosystem for discovery and innovation that contributes to resilient, sustainable and equitable futures in New York State and around the world. The Ashley School is within The College of Agriculture and Life Sciences (CALS). The Ashley School of Global Development and the Environment is seeking a detail‑oriented, collaborative, and service‑minded Appointment and Onboarding Coordinator to play a central role in supporting our academic community. This position is vital to ensuring smooth, accurate, and inclusive appointment and onboarding experiences for faculty, staff, visitors, and students across the School. The Appointment and Onboarding Coordinator orchestrates a broad range of academic and non‑academic personnel processes, working closely with School administrative managers, CALS Human Resources, and university partners. This role oversees appointments throughout the employee and visitor lifecycle, ensures compliance with college and university policies, and serves as a trusted resource for faculty, staff, and international scholars. A significant focus of the position is helping faculty hire academic and nonacademic employees that will support their research projects, as well as leading onboarding initiatives that help new members of the Ashley School feel supported, informed, and connected from day one.

Requirements

Associate’s degree and 2 to 4 years relevant experience or equivalent combination of education and relevant professional experience.
Ability to handle confidential and sensitive information with utmost discretion and integrity.
Demonstrated record of successfully providing exceptional customer service
Ability to communicate with tact and diplomacy with a wide range of internal and external constituents
Experience that demonstrates sound judgment, creativity, and problem-solving skills
Must be able to work independently while supporting the efforts of an overall team while fostering a respectful work environment
Excellent organizational skills, and the ability to work quickly and effectively under pressure, use sound judgment in accomplishing tasks that are urgent
Balance conflicting priorities, and make decisions from a wide range of choices
Excellent written, verbal and interpersonal skills.
Must be flexible and receptive to new ideas and approaches.
Accuracy in spelling, grammar, proofreading and attention to detail required
Must take initiative, meet challenges with resourcefulness and tact, have ability to work independently
Proficient in Outlook, Microsoft Word, Excel, and open to learning new software as needed.
Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

Nice To Haves

Bachelor’s degree.
Must be able to enhance personal knowledge, skills, and abilities as needed.
Prior experience in academic setting helpful and/or supporting academic program activities.

Responsibilities

Coordinate academic, non‑academic, and visitor appointments, including new hires, extensions, promotions, reclassifications, compensation changes, and one‑time payments.
Prepare, revise, and assist with position descriptions and appointment justifications for review and approval by CALS HR.
Coordinate multi‑step appointment processes using systems such as TAS, AJO, and college/university appointment platforms (excluding Workday transactions).
Support hiring processes for staff, visiting academics, hourly employees (including student positions), interns, and undergraduate/graduate research interns.
Assist with posting and managing positions and updating appointment status.
Provide guidance and backup support to colleagues involved in appointment processes.
Apply sound judgment and discretion when handling sensitive and confidential information.
Coordinate academic visa processes for incoming and continuing international employees and visitors.
Prepare required documentation and guide foreign nationals through F‑1, J‑1, H‑1B, and other relevant visa processes.
Serve as a knowledgeable resource on college, university, and federal immigration policies in partnership with CALS HR and the Office of Global Learning.
Lead and support onboarding initiatives by developing and maintaining Ashley School–specific onboarding materials.
Update LaunchPad content and create consistent onboarding documentation tailored to different appointment types.
Communicate essential information to new hires and coordinate room assignments.
Ensure timely updates to listservs, webpages, and contact lists.
Collect, compile, and analyze data for administrative, reporting, and compliance needs.
Draft reports, spreadsheets, and other materials as needed.
Contribute to continuous improvement and standardization of administrative processes.
Provide backup support for main office reception and administrative functions as needed.
Assist with maintaining faculty, staff, student, and emergency contact lists.
Collaborate with colleagues to strengthen operational effectiveness across the School.

Benefits

Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.
Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands.
Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays.
Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

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