Applications Technical Manager

Club Assist US LLC•Lake Mary, FL

About The Position

The Applications Technical Manager will lead application delivery, operational stability, and technical execution for a small, high-impact development team. This role is accountable for a portfolio of applications, including a business-critical mobile platform, and sits at the intersection of people leadership, technical oversight, and customer-facing delivery. This is a hands-on leadership role requiring strong technical judgment, operational accountability, and the ability to navigate competing priorities in a complex environment. While not coding heavy - or architecture-focused, the role demands ongoing technical fluency, systems thinking, and the ability to guide teams, challenge assumptions, and drive reliable outcomes amid evolving requirements and ambiguity.

Requirements

10+ years of application development experience
5+ years of people leadership or demonstrated leadership across teams and departments
Experience leading application delivery in complex, multi-application environments
Strong understanding of: API lifecycle management Mobile application concepts (online/offline behavior, cross-platform considerations) Modern application delivery practices and CI/CD concepts
Ability to communicate technical concepts clearly to both technical and non-technical audiences

Responsibilities

Own application delivery and operational health for a defined portfolio of applications, flexing across systems as business priorities evolve
Serve as the accountable owner for application outcomes, including delivery reliability, stability, and customer impact
Ensure releases are properly planned, tested, documented, and coordinated through established change management and CAB processes
Proactively surface risks and recommend trade-offs between scope, timeline, quality, and technical debt
Participate in after-hours escalations on a rare but expected basis
Lead, mentor, and manage a team of developers and a technical analyst/QA resource
Responsible for hiring, performance management, coaching, and career development
Foster a culture of accountability, continuous improvement, and shared ownership
Guide the team in breaking down work effectively, improving estimation, and identifying potential failure points early
Work closely with Product Owners, business stakeholders, and IT leadership to clarify requirements and align priorities
Influence outcomes without direct authority, balancing business needs with technical realities
Push back diplomatically on unrealistic timelines, poorly defined requirements, or work that increases unnecessary technical debt—while offering alternatives
Operate with a high degree of autonomy, escalating as appropriate
Provide technical oversight and review without acting as the primary architect
Remain technically proficient to guide design discussions, review approaches, and assist with complex debugging when needed
Occasionally contribute hands-on for targeted problem solving (e.g., complex defects, enhancements, utilities)
Partner closely with Architects, SMEs, product owners to review designs and ensure alignment with standards and long-term direction
Require test plans and evidence of adequate testing prior to release
Drive improvements in testing practices, including test planning and automation, in partnership with the team
Lead the evolution toward improved release confidence; depth of hands-on involvement in automation will depend on candidate experience
Act as customer-facing technical leadership for external customers integrating with APIs and other services
Own external integration readiness, including coordination, technical guidance, and issue resolution
Support high-impact customer escalations and technical discussions with customer developers
Help define and improve future intake and onboarding models to reduce unplanned work and improve predictability