LAA-26-04 - Applications Systems Analyst

Legal Aid Alberta

17d•Remote

About The Position

Legal Aid Alberta is seeking to fill a full-time Applications Systems Analyst (Full-Stack Developer) to join our IT Business Delivery team. This position will primarily focus on the design, development and enhancement of mainly custom business applications. The ideal candidate has hands-on experience building end-to- end solutions, is comfortable working in modern web frameworks and has a growing familiarity with AI developer tools. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong at delivering high-quality results. Note, although this is a remote opportunity, candidates must be able to travel to Edmonton and/or Calgary offices for meetings and workshops as required. Only Alberta residents will be considered.

Requirements

Minimum 5 years experience in a professional IT department - consideration will be given to a blend or combination of education, professional experience and formal training / certifications.
Minimum of 2 years of full-stack development experience
Proficiency in JavaScript/Type Script and a modern front end framework (React, Angular, etc)
Knowledge of relational (ex. Azure SQL, Dataverse) and or NoSQL (ex. Azure Cosmos DB) databases
Server-side experience with Node.js, .NET Core, Python (Django/FastAPI), or similar
Experience developing custom applications (not just template based work)
Post secondary degree or equivalent in Computer Sciences, Software Engineering, IT Information Systems, or related technical diploma
Familiarity with DevOps tools (Docker, GitHub Actions, Azure DevOps, etc.)
Experience using AI‑assisted developer tools for code assistance and analysis, unit testing, debugging (e.g., GitHub Copilot, ChatGPT, Claude, or similar tools).
Experience with modern DevOps practices and CI/CD pipelines using Git‑based source control, automated builds/tests, and deployment tools (e.g., GitHub, GitHub Actions, Azure DevOps, Docker).
Experience with modern development practices such as automated testing, version control, peer code reviews, and building cloud‑ready applications using Azure Services (ex. Redis Cache, APIM, App Services, Functions)
Experience working in agile or scrum teams
Good communication and teamwork skills
Strong observational, analytical and detail-oriented skills
Comprehend complex, technical subjects

Nice To Haves

Experience with front end design system / component library skills including strong CSS fundamentals is an asset
Utilize caching strategies (e.g., Redis) to improve application and API performance
Experience with MS Dynamics or Dataverse would be considered an asset
Working knowledge and experience using web and application development tools (examples; C#, .NET, HTML, CSS, AngularJS, React, jQuery, Javascript, JSON, etc)

Responsibilities

Administer, configure, customize, and support Legal Aid Alberta’s key business applications including Dynamics CRM, Dynamics Business Central, Microsoft Power Portal, SharePoint and custom built applications
Build and enhance custom web applications from front end to back end
Develop clean, maintainable, and well-tested code
Contribute to the architecture and development of a front end component library/design system
Collaborate with business analysts, architects, infrastructure and other developers to create a practical solution to a business challenge
Create and maintain back-end services, APIs, and integrations
Troubleshoot, debug, and optimize existing applications
Develop well-structured front-end components and back-end microservices
Leverage AI-assisted coding tools (e.g., GitHub Copilot, Claude, Codeium) to improve productivity
Participate in code reviews, adhere to coding and documentation standards, and contribute to continuous improvement
Support the team’s progression towards continuous delivery including improving automated testing practices.
Support day to day operations of our core business applications including triage of support tickets, maintenance, peer reviews, etc. Follow established escalation processes.
Develop and maintain an understanding of the business processes that rely on the supported applications
Apply knowledge and expertise in the delivery and support of information system solutions that achieve business goals and needs
Clarify non-functional performance issues to the broader IT and business team, and work towards resolution with appropriate teams
Requires full systems access to set-up, modify, suspend, or delete user access, including participation in systems audits or investigations regarding potential abuse or security violations by users
Gather or create operational documentation for preparing and executing on deliverables as required
Define best practices and methodologies used to support critical services
Actively participate in maintaining IT department documentation
Collaborate with multiple stakeholders at all levels of the organization to deliver the most appropriate solutions
Strong communicator with an ability to build relationships with colleagues, understand business needs, and convey complex solutions in an easily understood manner
Provide consultation, advice, and recommendations to senior decision makers regarding issues, opportunities, and challenges associated with technology industry trends and developments
Participate in design discussions and help shape technical solution architecture
Research and evaluate innovative uses of technology to determine the best approach to address issues, through resolution or acceptable workarounds
Accountable to organize, plan, and execute activities independently or in teams
Demonstrate a willingness to learn and adopt new ideas and technologies
Heavy focus on customer service, increasing the value add of the IT department and supporting the best interests of Legal Aid Alberta
Support a positive work environment that promotes service to business partners, innovation, and teamwork
Perform other duties as assigned