Applications Systems Analyst

Embry-Riddle Aeronautical University

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About The Position

Reporting to the Director of Administrative Applications, the Applications Systems Analyst is an experienced analyst who will work to support the University to maintain and enhance the core business applications, effectively and efficiently applying technological and business solutions. The Applications Systems Analyst acts as a functional expert to support the business processes for one or more departments within the University. This requires the ability to learn and support one or more applications that make up the University’s business application footprint. Ideal candidates should possess substantial experience with gathering business requirements gathering project management, application support and vendor management. Candidates should also be highly adaptable and possess sufficient resilience to effectively adjust to rapidly shifting prioritization. The Application Systems Analyst shall insist upon exceptional, positive and effortless customer service with colleagues within and beyond the institution. Typically, this position works with little direct supervision. This position may coach other team members requiring assistance in solving complex problems. This position requires a strong communicator with a team-player attitude that will serve both as an individual contributor and leader on various projects. When leading projects, the successful candidate will be responsible for the entire project lifecycle and ensuring the quality and timeliness of all deliverables. Embry-Riddle Information Technology provides a modern, collaborative environment with on-site amenities and a flexible summer work schedule. Working for Embry-Riddle entitles the employee to a robust benefit package – from quality health care and retirement options to generous education benefits.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field required.
• Minimum of 3–5 years of relevant experience in application systems analysis, IT support, or enterprise systems administration.
• Demonstrated experience with business requirements gathering, project management, and application support in a complex environment.
• Strong understanding of software development life cycle (SDLC), system integrations, and application configuration.
• Experience working with databases and the ability to read and work with code (e.g., SQL, scripting languages) preferred.
• Knowledge of Agile methodologies and experience supporting projects in a fast-paced, team-oriented environment.
• Proven ability to analyze complex technical issues, identify solutions, and implement improvements to business processes and systems.
• Experience with vendor management and coordinating system upgrades, testing, and implementations.
• Strong technical proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Visio, Project).
• Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders.
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
• Ability to work independently with minimal supervision while also contributing effectively as part of a collaborative team.
• Commitment to delivering high-quality customer service and maintaining positive working relationships across departments.

Nice To Haves

• Experience in a higher education environment or supporting academic/administrative systems is preferred.

Benefits

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding!
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
• Generous Time Off: Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees