USP Technologies - Applications Specialist (Iowa)
About The Position
The Applications Specialist is required to recommend and apply basic water treatment applications and solutions, as well as communicate program results to USP Account Managers, Territory Managers, and Commercial Leadership. Qualified individuals in this role are expected to always offer professional and high-quality customer and technical services to customers. Further a desire to perform basic water testing, taking measurements, documenting results through reports, and sharing quantitative data. Qualified applicants must have the ability to gain understanding of USP treatment programs including chemical feed equipment, taking and documenting field data, troubleshooting, and safe management of chemical deliveries. The candidate must be able to work safely and effectively both independently and as part of a team.
Requirements
- High School Diploma or GED required.
- Minimum of 5 years of customer facing water/wastewater treatment or equivalent experience.
- Excellent written/verbal communications and interpersonal skills.
- Ability to be a team player and succeed in a cross functional, team environment.
- Demonstrated technical and analytical skills.
- Demonstrated ability with Microsoft Suite, including Excel, Outlook, Teams, etc.
- Must maintain a high level of integrity, maturity and accountability in a remote self-managed work environment.
Nice To Haves
- Bachelor of Science in Chemistry, Environmental, Engineering, or technical degree preferred.
- Preference given to candidates having advanced lab skills and ability to organize and communicate program specifics, including system surveys, customer reports, company forecasting, and application performance management.
- Industry knowledge specific to water and wastewater treatment desired.
Responsibilities
- Daily Account operations to include feed rate monitoring and adjustments to exceed expectations
- Routine wastewater or water sample collection, testing and data management
- Interprets data collected and reports recommendations for account performance management
- Organizes data in USP reporting tools and delivers reports as required
- Oversight of chemical delivery process to ensure timely and safe chemical deliveries
- Chemical system inspection and basic service, troubleshooting and maintenance
- Customer interface and coordination for daily work
- Timely and efficient communication with account management team/cross functional support teams
- Ability to recognize out of spec situations or safety concerns and manage per customer and Company protocols
- Ability to assess workload and self-manage accordingly with manager and cross functional teams
- Other duties as assigned
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
