Work with design, marketing, and the field applications force to introduce and support products in the market. Develop, maintain, and present technical training and sales material required to support products and deliver technical training to sales, applications engineering, and customers as required. Work directly with the field applications force and customers to support initial design and product qualifications. Manage and coordinate customer problem resolution in the factory, as well as develop reference designs and applications notes. Collaborate with design and other development engineering teams for feature development and validation. Provide technical support to enable product acceptance and use from sample through qualification. Provide customer and factory support for application qualification through communication of technical needs, issues identification and problem resolution. Provide feature and specification guidance to internal SSD development teams. Provide Direct Customer technical support for product use and enablement as well as problem resolution and follow up with factory or customer corrective action. Guide application-oriented problem resolution with factory received RMA (assist QA).
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees