Applications Engineer

API Heat Transfer•Town of Cheektowaga, NY

52d•$55,000 - $80,000

About The Position

API Heat Transfer is looking for people who enjoy being part of transformation. We have a new mission, new leaders, and are accelerating our path to Lean Cultural Change. Our Engineering Team continues to be one of the best in the industry. If you like to solve problems, work with customers and want to be part of a new API, we'd love to talk to you about our Applications Engineer position! At API we take our culture transformation seriously! To help find the best fit for our positions and organization, we ask that you complete our 10-minute Culture Index Survey. Simply follow the link after submitting your application to help us use our interview time to dive deeper into your job behaviors and work history. https://surveys.cultureindex.com/s/7Y0awCvsZZ/91889 What We Offer You: Opportunity to learn from and contribute to a premier, global engineering team! Be part of leading-edge technology for the heat transfer industry Ability to impact customers across multiple industries Full health & welfare benefits, 401(k), PTO, and developmental opportunities! Salary: $55,000-$80,000 annually The Applications Engineer will work collaboratively with both internal teams and external channel partners to provide industry leading customer experience. The Applications Engineer will be involved in all aspect of the sales process from initial inquiry through order execution. As a critical member of the team, your primary areas of responsibility will include:

Requirements

Bachelor’s degree in mechanical/chemical engineering, or appropriate, demonstrable experience in Heat Transfer Applications Engineering.
Learning aptitude to familiarize yourself with our customers, products, processes and systems
Self-motivated individual who seeks solutions rather than problems
Excellent time management and communication skills

Nice To Haves

Experience in Heat Exchanger Industry is preferred

Responsibilities

Work collaboratively on solutions with customers and markets including, but not limited to, Process & Industrial, Compressor & Dryer, Food & Beverage, Pharmaceutical, Dairy and HVAC and Refrigeration markets
Utilize API software, vendor material quotes and pricing guidelines for sizing, selection, cost estimating and market pricing
Develop and maintain the heat transfer expertise necessary to advise and train sales agents, partners and customers on the thermal and mechanical aspects of heat exchangers
Generate cost estimates, quotations and perform the necessary follow up activities to facilitate the award of new business
Work closely with internal departments throughout the sales cycle to deliver an exceptional customer experience
As appropriate, provide feedback to be used for initiating product, process and/or marketing improvements.
Review purchase orders and resolve discrepancies to thoroughly and accurately process orders
Utilize the ERP system to process orders
Meet and exceed department objectives and key performance indicators (KPIs)
Other duties as assigned