Applications Engineer I

Ithaca College•Ithaca, NY

2d•$68,000 - $73,000•Hybrid

About The Position

The HR and Finance Applications Engineer (Level 1) is a key member of the College Applications Technical Services (CATS) team within Information Technology & Analytics (IT&A). This position provides hands-on configuration, maintenance, and support for Oracle Fusion Cloud (HCM, ERP, and EPM) applications. The role partners closely with HR and Finance staff, as well as IT&A colleagues, to ensure that Oracle Cloud solutions remain reliable, secure, and aligned with Ithaca College’s operational and strategic goals. The Level 1 engineer is a mid-level professional responsible for independently performing configuration, troubleshooting, and testing tasks within Oracle Cloud. The engineer also provides mentorship and peer support to analysts and colleagues, encouraging knowledge sharing and collaboration under the guidance of senior team members. Supervision Reports to the Associate Director of College Applications Technical Services.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent combination of education and experience.
4–6 years of experience supporting Oracle Fusion Cloud (HCM, ERP, or EPM) or similar enterprise systems.
Ability to analyze how configuration changes and formula logic affect upstream and downstream modules (Payroll, Benefits, Time & Labor, GL, Projects). Prior Fast Formula experience is preferred, but candidates with strong logical reasoning and programming skills can learn quickly.
Experience with relational databases, SQL, Oracle Cloud reporting, data management, and integration tools (HDL, FBDI, APIs, OTBI, BI Publisher).
Strong analytical and problem-solving skills with excellent attention to detail.
Demonstrated ability to work independently, as well as collaboratively with technical and functional partners.
Clear and professional communication skills, with the ability to convey technical information across technical and functional teams.

Nice To Haves

Prior Fast Formula experience is preferred, but candidates with strong logical reasoning and programming skills can learn quickly.

Responsibilities

Configure, maintain, and support Oracle Fusion Cloud HR and Finance applications.
Provide Tier 2 and Tier 3 technical support by resolving configuration, security, workflow, data load, reporting, and cross-module issues in collaboration with CATS analysts, CATS engineers, and Oracle Support when needed.
Build, configure, and troubleshoot Oracle HCM and ERP Fast Formulas, ensuring correct logic, performance, and alignment with functional requirements.
Analyze and document interdependencies across HR, Payroll, Benefits, Time & Labor, Absence, GL, Projects, and other connected modules to ensure that configuration changes do not introduce regressions or data integrity issues.
Identify opportunities for process improvement and automation and coordinate implementation with team members and campus partners.
Coordinate environment operations, including refreshes, patching, and release communications.
Collaborate with HR and Finance stakeholders to gather, validate, and implement business and technical requirements.
Develop and maintain documentation for configurations, workflows, and procedures.
Strengthen data integrity and security by monitoring workflows, access controls, and audit processes.
Assist in developing and executing the Oracle Cloud upgrade roadmap and related initiatives.
Contribute to an inclusive team culture and respectful collaboration across functional areas.