Sr. Applications Engineer, FM&I

Great Plains Ventures•Wichita, KS

1d•Onsite

About The Position

The Senior Applications Engineer serves as the technical authority for flow meter technology and cloud-connected measurement and fluid management solutions. This role operates with a high degree of autonomy and functions as the primary facilitator for complex customer applications, advanced system integrations, and non-standard solution development. The Senior Applications Engineer plays a critical role in supporting strategic sales opportunities, shaping production design direction, and mentoring technical team members.

Requirements

Bachelor of Science degree in Mechanical Engineering, Electrical Engineering or related technical discipline.
7+ years of experience in applications engineering, technical sales support, or systems engineering supporting flow meters, fluid management systems, or comparable industrial products.
Demonstrated experience serving as a technical lead or escalation resource in customer-facing environments.
Strong written and verbal communication skills.
Prior experience with CRM and/or ERP for documentation of activities and customer interactions.
Mechanical and electrical aptitude with the ability to learn specific applications of GPI, GPRO, and FLOMEC products.
Strong time management skills and ability to balance changing priorities.
Demonstrated personal motivation with a focus to complete assigned goals.

Nice To Haves

Master of Science (M.S.) degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline preferred.
Prior experience creating and delivering technical training to a diverse audience.

Responsibilities

Analyze complex and non-standard customer applications to define optimal technical solutions and influence commercial strategy during the sales process.
Serve as a technical lead on high-value or high-risk opportunities, including OEM and enterprise accounts.
Provide expert guidance on application feasibility, trade-offs, and system-level design decisions.
Troubleshoot flow meters and cloud-connected products using phone, email, video conferencing, and occasional on-site customer visits.
Support warranty and return evaluations in collaboration with internal teams.
Provide real-time (“live”) guidance for installation, configuration, and system setup.
Act as a final-level escalation resource for advanced technical issues involving hardware, software, and system integration.
Lead root-cause analysis for recurring or systemic product issues and drive resolution across Engineering, Quality, and Product teams.
Serve as a technical mentor to Product Technical Support team members.
Lead or co-develop advanced technical training for internal teams, distributors, and strategic customers.
Lead system-level troubleshooting involving multiple vendors, protocols, and control architecture frequently involving PLCs, SCADA, Fluid Management Systems (FMS), and control loops.
Evaluate and recommend non-standard or customized solutions while balancing technical risk, customer value, and business impact.
Provide structured, actionable feedback to Product Management and Engineering to influence product enhancements and long-term roadmap planning.
Act as a technical ambassador at trade shows, customer visits, and industry events. Utilize CRM, ERP, and collaboration tools to document activities and customer interactions.
Serve as a subject-matter resource for Fluid Management System (FMS) software and provide customer technical support.
Own and drive the creation of advanced application notes, system diagrams, and technical guidance for complex use cases.
Identify documentation gaps and proactively address them to reduce recurring support issues.
comply with all Safety requirements of the position and the facility.
follow the policies outlined in the Employee handbook and the posted Work Rules for GPI and behave in an ethical manner.