Applications Analyst I: IT Epic
About The Position
The Application Analyst is responsible for configuring, testing, implementing, and supporting the clinical, financial, or administrative, and/or other healthcare information systems used for the delivery of patient care and/or other supporting functions of the organization. Oversees practices and processes to ensure integrity, safety, and availability of all data and applications, supporting the goals and objectives of the customer as well as the business needs of Hoag. Key functions include: Collaborating with key stakeholders, end users, and other members of the business teams to optimize system configuration, function and access. Evaluate problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participate in the timely resolution of these activities. Responsible for the build and maintenance of various system dictionaries, profiles, tables and other configuration points. Identifies system enhancement requests and works with the team to implement as applicable. Coordinates with the vendor as appropriate. Tests the system, including any configurations, customizations and new releases, prior to production implementation. Works with end-users to assist with the design and testing of system reports and communicate changes to end users and other staff as applicable. Participates as a team member in various projects. Prepares for and participates in system design, validation and/or remediation sessions Performs all the functions above with supervision as needed. Performs other duties as assigned.
Responsibilities
- Configuring, testing, implementing, and supporting healthcare information systems
- Overseeing practices and processes to ensure data integrity, safety, and availability
- Collaborating with stakeholders to optimize system configuration
- Evaluating problem tickets, service requests, and system performance
- Building and maintaining system dictionaries, profiles, and tables
- Identifying and implementing system enhancement requests
- Coordinating with vendors
- Testing system configurations, customizations, and new releases
- Assisting with the design and testing of system reports
- Participating in projects
- Preparing for and participating in system design, validation, and remediation sessions
- Performing duties with supervision as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
