Applications Analyst - Associate

VCU Health•Richmond, VA

About The Position

The Applications Analyst-Associate manages or performs work associated with analysis, design, implementation, operation, deployment, and support of the organization’s information technology resources. Essential Job Statements Provides solutions to a variety of basic technical problems requiring analysis of multiple factors. Responsible for analyzing, implementing, modifying, and installing low-complex system build in different operational environments. Learns operational and technical workflows. Creates technical specifications, testing plans, and other documentation as defined. Collecting technical specifications, testing plans, and other documentation as defined. Assists with testing and supporting system upgrades and improvements. Understands and performs basic impact analysis functions and remediation. Performs troubleshooting efforts on application issues, submits service requests to vendors, and follows basic correction steps. Adheres to system standards and best practices. Ensures responsibility and visible commitment to diversity, equity, and inclusion programs/initiatives through collaboration and implementation of initiatives across the health system. Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS. Accepts alternate assignments, as required to fulfill business needs. Patient Population Not applicable to this position. Employment Qualifications Required Education: Associate degree in related field or equivalent combination of related education and experience Combination of education and experience may be considered in lieu of a degree. Preferred Education: Bachelor’s degree in a clinically related field; health informatics or computer science or equivalent Licensure/Certification Required: N/A Licensure/Certification Preferred: Must be certified in Epic module(s) appropriate to area of responsibility as determined by leadership if applicable. Each project and exam as determined for the specific roles must be passed within three (3) attempts. Successful Epic certification(s) completion required within 90 days of final training. Maintain required Epic certification for appropriate role. Minimum Qualifications Years and Type of Required Experience Preferred: 2 years of related experience in electronic health record suite or health care experience Or certification of IT bridge program completion. Other Knowledge, Skills and Abilities Required: Basic knowledge of system development life cycle application development experience. Basic knowledge and utilization of application technical standards, principles, theories, concepts, and techniques. Basic knowledge of application build, change management, testing, and application development procedures. Flexibility/ adaptability in collaboration, problem solving, and organizational skills. Project planning, change management, and time management skills. Cultural Responsiveness Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Other Knowledge, Skills and Abilities Preferred: Previous experience in the training, build, and/or support of our electronic health record suite Ability to take simple assignments and successfully complete in timely fashion. Works as change advocate for the organization, showing flexibility as priorities change. Keeps the patient at the center of focus for all tasks. Working Conditions Periods of high stress and fluctuating workloads may occur. General office environment. May have periods of constant interruptions. Prolonged periods of working alone. Provides on call support as needed. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.) Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Perform Shift Work, Repetitive arm/hand movements Hazards: Mental/Sensory – Emotional Mental / Sensory: Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Steady Pace, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4. Who We Are Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health. We have it all: • One college and four health sciences schools • An academic medical center • A Level I trauma center • One of only two NCI-designated cancer centers in Virginia • The region’s only full-service children’s hospital • More than 800 physicians in 200 specialties • With a community health center, dedicated research teams, facilities and valued partners in every field Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.

Requirements

Associate degree in related field or equivalent combination of related education and experience Combination of education and experience may be considered in lieu of a degree.
Basic knowledge of system development life cycle application development experience.
Basic knowledge and utilization of application technical standards, principles, theories, concepts, and techniques.
Basic knowledge of application build, change management, testing, and application development procedures.
Flexibility/ adaptability in collaboration, problem solving, and organizational skills.
Project planning, change management, and time management skills.
Cultural Responsiveness Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Nice To Haves

Bachelor’s degree in a clinically related field; health informatics or computer science or equivalent
Must be certified in Epic module(s) appropriate to area of responsibility as determined by leadership if applicable. Each project and exam as determined for the specific roles must be passed within three (3) attempts. Successful Epic certification(s) completion required within 90 days of final training. Maintain required Epic certification for appropriate role.
2 years of related experience in electronic health record suite or health care experience Or certification of IT bridge program completion.
Previous experience in the training, build, and/or support of our electronic health record suite
Ability to take simple assignments and successfully complete in timely fashion.
Works as change advocate for the organization, showing flexibility as priorities change.
Keeps the patient at the center of focus for all tasks.

Responsibilities

Provides solutions to a variety of basic technical problems requiring analysis of multiple factors.
Responsible for analyzing, implementing, modifying, and installing low-complex system build in different operational environments.
Learns operational and technical workflows.
Creates technical specifications, testing plans, and other documentation as defined.
Collecting technical specifications, testing plans, and other documentation as defined.
Assists with testing and supporting system upgrades and improvements.
Understands and performs basic impact analysis functions and remediation.
Performs troubleshooting efforts on application issues, submits service requests to vendors, and follows basic correction steps.
Adheres to system standards and best practices.
Ensures responsibility and visible commitment to diversity, equity, and inclusion programs/initiatives through collaboration and implementation of initiatives across the health system.
Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS.
Accepts alternate assignments, as required to fulfill business needs.