Application Training Specialist
About The Position
The Application Training Specialist will report directly to the Manager of Sales and Application Training. This role is designed for a seasoned technical expert who can lead training initiatives across our whole home energy solutions. As a subject matter expert, the Training Specialist will be responsible for educating and supporting our installer network on all aspects of residential generator system installation, commissioning, and service. The position blends instructional delivery, technical leadership, and partner engagement. A strong background in application-level product knowledge and field experience is essential. This is a hybrid position, requiring three days per week onsite at the Glendale, WI office, with 25% to 50% travel to customer locations.
Requirements
- Minimum 10 years of experience in generator systems installation, service, or technical training
- Strong product application knowledge across whole home energy solutions
- Demonstrated strengths in writing, presenting, and instructing technical information
- Ability to translate complex content into practical, teachable concepts
- Experience leading both virtual and hands-on training sessions
- Familiarity with hand tools, test equipment, and general mechanical systems
- Strong organizational skills and attention to detail
- Comfortable managing shifting priorities and deadlines
- Proficient in Microsoft Office (Word, PowerPoint, Excel)
- Previous experience using SAP or a comparable ERP system
- Strong interpersonal skills and ability to support external technical relationships
- Applicants must be authorized to work in the US without requiring sponsorship now or in the future
Nice To Haves
- Familiarity with learning management systems and authoring tools is a plus
- Associate or Bachelor’s degree in a technical field (preferred)
- Curriculum development experience (preferred)
- Technician Excellence or ASE (Automotive Service Excellence) certification (preferred)
- Some hands-on work required in training labs or at field locations
Responsibilities
- Lead instructor-led training sessions (in-person and virtual) focused on installation and service practices
- Serve as the SME during all training activities, guiding both foundational and advanced technical topics
- Deliver training at our Franklin, WI Training Center and at customer locations as needed
- Partner with curriculum development to review and evolve technical training content
- Support installer partners with technical coaching and field feedback
- Maintain deep familiarity with product lines, service bulletins, and evolving installation standards
- Actively contribute to continuous improvement of training experiences and materials
Benefits
- Competitive compensation and benefits
- Work-life flexibility
- Recognition and rewards
- Development and career opportunities
- A safe and inclusive workplace
- health, vision, dental, 401(k) with Rehlko matching, and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
