Application Systems Analyst, Sr

Community Health Systems Professional Services CorporationFranklin, TN
22h

About The Position

The Application Systems Analyst, Senior serves as a technical and functional expert responsible for implementing, supporting, and enhancing complex enterprise applications across the organization. This role partners with business stakeholders and cross-functional IT teams to analyze requirements, design and configure solutions, resolve complex incidents, and optimize system performance. The Senior Analyst contributes to long-term application strategy, process improvement, and operational readiness while mentoring junior analysts and ensuring consistent adherence to corporate standards.

Requirements

  • Bachelor's Degree in Information Systems, Computer Science, or a related field required
  • 5-7 years of progressive experience in application systems analysis, configuration, or support of enterprise applications required
  • Experience supporting enterprise platforms such as Oracle Cloud, Kronos, ServiceNow, or other large-scale business applications required
  • Strong knowledge of system analysis, configuration management, and application lifecycle support.
  • Proficiency in troubleshooting complex application issues and implementing effective technical and functional solutions.
  • Working knowledge of reporting tools, data analytics, and integration frameworks.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to manage multiple projects and priorities in a fast-paced, cross-functional environment.
  • Skill in mentoring and knowledge-sharing with team members.
  • Understanding of IT governance, change management, and information security principles.

Nice To Haves

  • Prior experience leading system enhancements, integrations, or upgrades within the healthcare industry preferred
  • Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) preferred
  • Certified in Oracle Cloud Infrastructure preferred

Responsibilities

  • Evaluates, troubleshoots, and resolves complex application incidents, ensuring configurations and enhancements align with business requirements and corporate governance standards.
  • Serves as a subject matter expert and escalation point for high-impact issues, system upgrades, integrations, and enterprise application projects.
  • Analyzes user and system requirements; designs, develops, tests, and implements technical solutions, reports, or integrations across assigned enterprise platforms.
  • Collaborates with product management, technical teams, and business stakeholders to define solution requirements, develop system roadmaps, and measure success through key performance indicators.
  • Supports the implementation, configuration, and optimization of enterprise applications, including but not limited to ERP, HCM, and other core operational systems (e.g., Oracle, Kronos, ServiceNow).
  • Leads or contributes to the design and rollout of new features, ensuring readiness through documentation, user training, and operational support planning.
  • Ensures data integrity, compliance with security standards, and adherence to established IT policies and change control processes.
  • Participates in strategic initiatives and application portfolio planning to align technology capabilities with organizational objectives.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
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