Application Support Engineer

Accenture Federal ServicesArlington, VA
21h

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! Job Description The team is responsible for supporting the sustainment of Applications/Services providing the backend administration and support in the Oracle Cloud Infrastructure. Assist in defining requirements, designing and building data center technology components and testing efforts. Installing Application client tools on VDI Images/Pools. Troubleshooting connections to Applications and integrations. Load Balancing Configuration for Applications Application configuration with SAML/SSO Authentication. Provides Level 2 and 3 support for related integration issues. Creates a management plan, validates sizing, and forecasted sizing. Maintains licenses and key secrets in vault, STIGs, and CDRL Documentation.

Requirements

  • 4 to 7+ years of experience with VMware Horizon VDI
  • 4 to 7+ years of experience with Microsoft Windows Server Administration
  • Active Secret level security clearance

Nice To Haves

  • Linux Server Administration
  • Oracle Cloud Infrastructure (OCI)
  • Familiarity with ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk, VMWare/Horizon

Responsibilities

  • supporting the sustainment of Applications/Services providing the backend administration and support in the Oracle Cloud Infrastructure
  • Assist in defining requirements, designing and building data center technology components and testing efforts
  • Installing Application client tools on VDI Images/Pools
  • Troubleshooting connections to Applications and integrations
  • Load Balancing Configuration for Applications
  • Application configuration with SAML/SSO Authentication
  • Provides Level 2 and 3 support for related integration issues
  • Creates a management plan, validates sizing, and forecasted sizing
  • Maintains licenses and key secrets in vault, STIGs, and CDRL Documentation
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