Application Support Analyst

Hitachi • Raleigh, NC

1d • Onsite

About The Position

The Opportunity Are you ready to shape the future of energy? At Hitachi Energy, we’re driving innovation in power systems and grid integration to enable a sustainable energy landscape. This is your chance to join a global leader that connects renewable energy sources, strengthens transmission networks, and ensures reliable power delivery across continents. As an Application Specialist in Grid Integration, you’ll work at the intersection of technology and energy, supporting advanced engineering applications that power the world’s most complex electrical systems. You’ll collaborate with experts across multiple disciplines, leveraging cutting-edge tools like PLM platforms and engineering design software to optimize processes and deliver solutions that matter.

Requirements

• Bachelor’s degree in engineering.
• Minimum 5 years of experience with PLM and engineering applications.
• Strong knowledge of Teamcenter and related platforms.
• Excellent communication skills in English (oral and written).
• Ability to work collaboratively in diverse, cross-functional teams.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

Nice To Haves

• Familiarity with HVDC design and engineering principles is a plus.

Responsibilities

• Responsible for supporting our global PLM & Engineering apps users (e.g. Teamcenter, Active Workspace, NX, Engineering Base, BIM / ACC and Polarion).
• Responsible for application documentation, creation of guidelines and training material.
• Support and maintain our 3D standard libraries.
• User license and access management, solving and managing support issues continuously.
• Support and train our Global users and Power Users.
• Reporting and collaborating with 3rd line support (Vendor and Application Suppliers).
• Arranging User and Power User meetings.
• Provide user support and training across departments
• Strong understanding of PLM principles and lifecycle management.
• Ability to work collaboratively in cross-functional teams

Benefits

• Health Care (medical, dental, vision, etc.)
• Financial Wellbeing: (Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)
• Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
• Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday).
• Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platf

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level