Application Specialist

Abbott Laboratories Employees Credit Union•Gurnee, IL

2d•$63,443 - $105,739

About The Position

The Application Specialist is responsible for the application administration, optimization, and evolution of ALEC’s intranet, knowledge base, and Microsoft 365 (M365) workplace platforms. Reporting to the Business Intelligence Manager, this role focuses on system configuration, integration, governance, automation, and enablement, not content ownership, while supporting enterprise efficiency initiatives. This position serves as the intranet, knowledgebase, and M365 applications subject matter expert (SME) and acts as a bridge between Business Intelligence, Technology, Information Security, Risk and frontline business teams, translating operational needs into scalable platform solutions.

Requirements

High School Diploma or equivalent (GED)
Three (3) years working with application systems administration, preferably Microsoft 365

Nice To Haves

Bachelors Degree in Business Administration or Information Technology
Microsoft 365 certification
Teams Administrator Associate (MS-700)

Responsibilities

Administers and optimizes ALEC’s intranet and knowledge base platforms and document libraries
Configures Intranet site architecture, permissions, metadata, alerts, review process flows, templates, and search functionality
Serves as Microsoft 365 SME for business applications (SharePoint, Teams, Power Platforms)
Identifies and implements key automation, integration, and efficiency opportunities
Partners with Business Intelligence staff and frontline teams to translate business needs into system solutions
Assists with creating business/ system requirements, use cases, process flows, procedures and training materials
Monitors/ audits usage analytics and recommend continuous improvements
Provides system support, training, and guidance to end users.
Acts as a liaison between the credit union and the application companies to address relationship issues
Other duties may be assigned.