Application Processing Representative

Behavior Analyst Certification Board•Littleton, CO

3d•$24•Onsite

About The Position

The Behavior Analyst Certification Board®, Inc. (BACB®) is a nonprofit 501(c)(3) corporation established in 1998 to provide professional credentialing services for practitioners of behavior analysis services. We are located in Littleton, CO with beautiful views of the adjacent Rocky mountains. Take a moment to peruse our employment page to learn about what we do and watch a brief video that describes our Welcoming Workplace ! At the BACB we strive to provide an inclusive and rewarding culture. We provide a work environment that focuses on positive reinforcement with a continual feedback loop to help staff achieve success. A healthy work-life balance is critical and the BACB provides exceptional benefits that promote self-care and wellness. All full-time staff enjoy: Medical, vision, and dental insurance premiums paid 100% by the BACB for the employee and all eligible dependents. Employees don't pay any benefit premiums! Long term disability benefits for the employee paid 100% by the BACB. The BACB provides every full-time employee a $50,000 life insurance and AD&D policies at no cost to the employee. Annual $500 FSA contribution by the BACB. Employer funded 401(k) contributions up to a 4% employer match and discretionary contributions for eligible staff. 18 days of Paid Time Off in the first year of employment plus 12 paid holidays. Tuition reimbursement available. Student loan paydown plan available. Reimbursement for relevant professional development events. Free solar-powered electric car charging on-site. Onsite fitness facility at no cost. Work from home Wednesdays. Compensation: The BACB uses compensation data for the metro Denver labor market to ensure our positions provide a competitive wage based on the education and experience requirements. The base hourly pay for this position is: $23.50 To be considered, all applicants must complete ALL fields on the application, screening questions where required, attach a cover letter, and resume. Incomplete applications will not be considered. Position Summary: The Application Processing Representative is primarily responsible for processing applications relating to obtaining or maintaining certification in an accurate and timely manner.

Requirements

High School Diploma or equivalent.
Minimum typing speed of 40 wpm with 95% accuracy.
Proficient in learning, navigating, troubleshooting, and utilizing software platforms and technology including but not limited to: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and CRM systems.
Strategic and critical thinking skills
Strong interpersonal skills
Problem-solving skills
Detail-oriented
Results-driven with strong time management skills
Collaboration
Excellent verbal and written skills

Responsibilities

Processes applications and documents submitted in a timely manner with a high degree of accuracy.
Maintains accurate documentation of applicant interactions and document processing.
Provides timely support via email with application issues.
Provides accurate, valid, and complete information to applicants in a professional and pleasant manner.
Assists in completing general office tasks and assigned projects.
Cooperate and communicate with other staff members to ensure the expectations are being met.
Other duties as assigned.

Benefits

Medical, vision, and dental insurance premiums paid 100% by the BACB for the employee and all eligible dependents. Employees don't pay any benefit premiums!
Long term disability benefits for the employee paid 100% by the BACB.
The BACB provides every full-time employee a $50,000 life insurance and AD&D policies at no cost to the employee.
Annual $500 FSA contribution by the BACB.
Employer funded 401(k) contributions up to a 4% employer match and discretionary contributions for eligible staff.
18 days of Paid Time Off in the first year of employment plus 12 paid holidays.
Tuition reimbursement available.
Student loan paydown plan available.
Reimbursement for relevant professional development events.
Free solar-powered electric car charging on-site.
Onsite fitness facility at no cost.
Work from home Wednesdays.