Application Fraud Specialist

Hiscox•Atlanta, GA

5h•$60,000 - $100,000•Hybrid

About The Position

We are looking for an analytical and proactive Application Fraud Specialist to join the Group Counter Fraud function and play a pivotal role in strengthening our fraud resilience across the underwriting lifecycle. This is a new and exciting opportunity to join Hiscox and make a real difference in a key area of our business. The successful candidate will be responsible for identifying, investigating, and mitigating application fraud risks across Group and multiple lines of business, ranging from SME to large corporate policies, by leveraging enriched data sources, advanced analytics, and emerging technologies. You’ll work closely with underwriting, claims, and data science teams to develop fraud indicators, refine detection models, and embed fraud controls into core systems and workflows. This is a hands-on, high-impact role that offers the opportunity to shape future capabilities, influence strategic decisions, and contribute to a culture of integrity and vigilance across the organisation. You will be interacting with Senior stakeholders across the organization, influencing others and critical thinking will be key to overcoming challenges.

Requirements

Demonstrable investigative-related experience essential within the insurance sector
Minimum 3 years in fraud investigation
Ability to effectively communicate with all stakeholders across the business
Able to take prioritize and take ownership of tasks
Analytical approach to working with a keen eye for detail
Receptive to new ideas and opportunities to innovate
A team player who is also able to work independently to deliver in a fast-paced environment
Able to adapt to change positively and quickly
Strong interpersonal and organisational skills

Nice To Haves

Preferred experience using fraud detection and reporting systems
Insurance industry experience preferred

Responsibilities

Lead investigations into suspected application fraud at all stages of the underwriting journey.
Develop and apply fraud indicators tailored to business lines.
Collaborate with underwriting, claims, and data science teams to build and refine fraud detection models.
Work with external data sources (e.g. credit reference agencies, Companies House, Land Registry) to enrich internal datasets.
Maintain and evolve centralised tools and processes for fraud case management.
Build and maintain effective links between industry counterparts.
Provide training and guidance to junior staff and business units on fraud detection best practices.
Liaise with vendors and internal stakeholders to ensure effective investigation workflows.
Use industry intelligence to direct local strategies.
Able to produce accurate, timely and relevant management reporting of the success of the counter fraud strategy.

Benefits

401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation