Application Engineer - GTMT Operations & Support

DoorDash USA • Seattle, WA

22h

About The Position

The Go To Market Technology (GTMT) organization enables the growth and productivity for DoorDash Go-To-Market teams with reliable data, intelligent workflows, and frictionless experiences that move at the speed of DoorDash. We build systems that streamline business processes to be nimble and effective while serving the needs of our Merchants and Customers.
We're looking for Application Engineers to join our Go-To-Market Technology (GTMT) Operations & Support team, where you’ll maintain business-critical systems and deliver world-class support to our stakeholders. While you'll work with our existing CRM ecosystem, your impact will extend far beyond – you’ll also support our custom solutions using DoorDash's proprietary infrastructure to solve complex business problems. In short, we’re looking for someone that can flex building/maintaining in Salesforce and outside of it.

Requirements

• 5+ years of experience building or supporting enterprise applications, with expertise in both Salesforce and custom development using modern frameworks, preferably in a production support capacity.
• Excitement about solving problems for our stakeholders.
• Passion about writing clean, testable code and building scalable systems.
• Proficiency in common programming languages such as Kotlin, Go, or Python.
• Strong understanding of service-oriented architecture, designing and implementing RESTful/gRPC APIs, and modern web stacks (HTTP, REST).
• A keen sense of when to leverage commoditized platforms vs. building custom solutions.

Nice To Haves

• Experience with event-driven architectures and messaging systems.
• Knowledge of CI/CD practices and infrastructure as code.
• Background in B2B and B2C Go-To-Market environments and technology (e.g. CPQ, CLM, CTI/telephony, cadencing).
• Experience with frontend technologies like JavaScript, HTML5, CSS3, and React.
• Understanding of distributed systems and microservices architecture.
• Ability to analyze and improve system efficiency and stability, working with SQL/NoSQL databases (Postgres, Redis, Elasticsearch, RabbitMQ).

Responsibilities

• Maintain business-critical applications to be used by internal teams for attracting, selling to and onboarding our merchants.
• Manage and improve our user provisioning processes to optimize accuracy, speed, and cost-efficiency
• Manage regular release updates, security improvements, and technical health enhancements to keep our systems reliable and secure
• Analyze trends and deliver continuous improvement to our business processes, architecture, and tech stack to ensure reliability and scalability.
• Drive technical decisions that balance business needs, technical excellence, and long-term maintainability.
• Collaborate with product managers, designers, and stakeholders to deliver high-impact solutions to keep the business running smoothly.

Benefits

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
• We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• We offer great compensation packages and comprehensive health benefits.
• a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed