Application Engineer

Xylem•City of Pewaukee, WI

19d

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Role: The Application Engineer will provide engineering and technical support for company products lines from preliminary and design phases thru completed contracts. They will work along with the application engineering supervisor to support a global Xylem sales team as well as distributors and representatives to provide product support thru specification review, cost estimates, proposal creation.

Requirements

Bachelor of Science Degree in Mechanical/Industrial or Civil Engineering from an accredited educational institution.
1-3 years of experience within the industry
Strong MS Office skills.
Ability to work within a diverse workforce and customer base with strong collaborative and respectful people skills.
Possess strong communication, presentation and interpersonal skills necessary to effectively service customer needs and support products

Nice To Haves

Knowledge of AutoCAD or ProE is a plus
Zero to three plus years of experience within similar industry.

Responsibilities

Provide pump selections to management to determine which product will best meet the customer’s needs.
Review of technical specifications with management to determine product compliance/deviation form spec and position Xylem in its best interests.
Support and communicate with management, Xylem sales organization, distributors, as well as external specifying engineers.
Work with teammates to product costing and lead times to establish budgetary estimates.
Creation of proposals/contracts for new units for both municipal and industrial projects.
Establish costs for all major buyout items for projects.
Enter orders/contracts into ERP.
Communicate all contract requirements to management, engineering, project management, and purchasing teams.
Work with engineering/teammates to create engineering BOMs within ERP for ETO product.
Coordinate with management and purchasing teams on all major buyouts to ensure lead times and cost estimates are satisfied.
Continually manage ETO product contracts and communicate thru Xylem sales channels.
Report customer complaints or any warranty claims to Xylem management.
Working independently and self-motivated with strong product knowledge.
Participate in continuous improvement projects and proactively maintain collaborative relationships.
Actively participate in the use of the CRM tool Salesforce for all US projects.
Support a global network by effective communication skills across geographic, cultural, cross-functional, and organizational differences.