Application Engineer (Remote)

Hitachi•Raleigh, NC

50d•Remote

About The Position

Are you ready to power the future of energy? At Hitachi Energy, we're looking for a passionate and innovative Applications Engineer to join our Transformer/Power team. This individual focuses on developing and supporting technical solutions tailored to customer needs Hitachi's Transformers business unit. You'll collaborate with cross-functional teams, engage with customers, and drive solutions that make a real impact. Engaging directly with customers, via calls or on-site visits, to deliver tailored technical presentations, prepare informational materials, and provide comprehensive support aimed at identifying and implementing effective business solutions. A foundational understanding of electrical engineering or experience with design engineering in a transformer manufacturing facilities is essential for success in this role.

Requirements

Bachelor's degree in Electrical or Mechanical Engineering (or related field)
Minimum 5 years of experience in transformer components or related engineering field
Strong understanding of design, manufacturing, and testing processes
Proven ability to manage complex technical projects
Excellent communication and collaboration skills

Nice To Haves

Experience with customer-facing technical support is a plus

Responsibilities

Technical Solution Development: Designing and proposing custom solutions based on customer specifications, often involving automation systems, energy products, or IT infrastructure.
Customer Interaction: Collaborating with clients to understand their needs, present solutions, and provide technical support.
Sales & Marketing Support: Assisting sales teams with technical documentation, product demonstrations, and go-to-market strategies.
Documentation & Analysis: Creating white papers, technical comparisons, and risk assessments to support proposals and product development.
Project Coordination: Managing quote packages, delivery schedules, and internal reviews to ensure alignment with customer expectations.
Collaborate with product management and business development to define application strategies
Support sales teams with technical expertise and training
Provide consulting services to production operations
Develop and promote effective equipment and methods for transformer components
Lead complex engineering assignments using advanced techniques
Innovate to improve customer satisfaction and product acceptance
Coordinate testing, manufacturing, and installation processes
Serve as a technical liaison for internal and external stakeholders