About The Position

KSB Inc. is seeking a dynamic and motivated Application Engineer - Valves to join our team. This role will encompass inside sales, applications engineering, and project management, requiring expertise in industrial valve applications.

Requirements

  • 3+ years of inside sales or project coordination experience in the industrial valve or related industry preferred.
  • Strong understanding of valve technologies and applications highly desired.
  • Exceptional communication and organizational skills.
  • Proven ability to multitask in a fast-paced environment.
  • Proficiency with Microsoft Office and ERP systems.
  • B.S. degree in Engineering with at least two years of experience of centrifugal pump engineering and application.
  • Drug screening and background checks required.

Nice To Haves

  • Experience with control valve sizing and selection.
  • Understanding of industry specifications and standards related to industrial valves.
  • Knowledge of AutoCAD is a plus.

Responsibilities

  • Serve as the primary inside sales contact for industrial valve inquiries, ensuring timely and accurate responses to customer requests.
  • Analyze customer specifications and application requirements to recommend suitable KSB valve solutions.
  • Prepare and manage quotations for industrial valves (Gate, Globe, Check, Butterfly, Ball, Control, and Automation).
  • Coordinate customer orders from receipt to delivery, ensuring accuracy and on-time performance.
  • Provide engineering support for valve selection, sizing, and technical troubleshooting.
  • Work closely with Regional Sales Managers, distributors, and customers to develop and maintain strong relationships.
  • Communicate directly with customers, distributors, and internal teams to provide updates, resolve issues, and deliver exceptional service.
  • Maintain CRM records and documentation to track sales activities, customer interactions, and project statuses.
  • Support project documentation and follow-up with manufacturing facilities and logistics teams.
  • Maintain accurate records within KSB systems and contribute to continuous process improvement.
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