Application Enablement Analyst

Arcadia

1d • $70,000 - $116,600 • Remote

About The Position

The Application Enablement Analyst will join the Operations team of a healthcare data and analytics software company. This role reports to the Application Enablement Manager and will involve a combination of client-facing, process improvement, and basic technical responsibilities.

As a rapidly growing organization, we recognize that agility and scalability are critical to our success. Our Application Enablement team has the privilege of furthering these principles by both defining and implementing improvements across our product suite. We are a team of healthcare workflow enthusiasts and operational problem solvers who thrive on tackling some of the most challenging problems in healthcare. Our analysts are empowered to think creatively about how we deliver value to our clients and collaboratively drive improvements across their portfolio of 2-4 products.

This specific role is deeply consultative in nature, partnering with clients to understand both their value-based care analytics and point-of-care insights goals and guiding them toward holistic strategies that span multiple Arcadia Analytics tools. Our analyst will facilitate the translation of complex data into actionable insights that empower both payers and providers to improve outcomes, enhance performance, and achieve measurable impacts across their healthcare programs.

Requirements

• A bachelor’s degree in business, science, technology, or healthcare
• 4+ years of experience working with healthcare data
• 2+ years working experience in technology implementation or product management
• 2+ years of experience in value-based care
• Experience working directly with customers in a product implementation or management capacity
• Excellent verbal and written communication skills, with a specific ability to discuss complex product concepts with both technical and non-technical stakeholders
• Strong analytical and problem-solving skills
• Willingness to incorporate AI tools into daily work to improve efficiency and outcomes
• Eagerness to learn, a detail-oriented mindset, and a creative approach to problem solving
• General ability to ramp up quickly on technical topics

Nice To Haves

• Experience using collaboration tools such as Jira and Confluence
• Experience working directly with large healthcare payers and/or multi-state health systems
• Experience with FHIR-based application integrations
• Experience using Github or Amazon S3
• A positive attitude and willingness to adapt to a fast-paced environment

Responsibilities

• Acting as a designated subject matter expert for multiple Arcadia products in Arcadia’s analytics suite (for example, Network Modeler, Contract IQ, Patient Inform)
• Collaborating directly with healthcare clients in a consultative role to understand their data challenges and translate complex insights into clear, actionable value-based care solutions
• Advising on optimal workflows and configurations in Arcadia’s analytics tools based on a client’s existing contracting priorities and processes
• Balancing multiple product implementations simultaneously and engaging technical support from across the organization as needed
• Driving the implementation of UI-based configurations
• Designing and maintaining product implementation documentation suitable for both internal and client use
• Designing and implementing client trainings regarding Arcadia’s analytics and point-of-care tools
• Periodically assisting with basic issue troubleshooting for in-scope applications
• Serving as a key liaison between the Product and Customer Management teams and influencing new analytics capabilities
• Supporting Operations leadership in their efforts to redesign Arcadia’s approach to product implementations
• Understanding how Arcadia’s clinical and claims data ecosystem, products, analytics models, and business strategy improve patient outcomes and reduce cost of care across the country

Benefits

• Redesign the way in which Arcadia configures and implements its products
• Work alongside the healthcare leaders and innovators that make up Arcadia’s diverse client base
• Own the design and implementation of technical configurations across products and clients
• Join a mission-driven company that is transforming the healthcare industry and changing the way patients receive care
• A supportive and remote work-friendly company with personality and heart
• Excellent benefits including unlimited Flexible Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level