Application Architect

Insight•Chandler, AZ

3d•$140,000 - $160,000•Remote

About The Position

Our Insight Apps & Integrations team is searching for an experienced, passionate and professional Architect specializing in Dynamics 365 CE and/or Dynamics 365 FO to join our team. You will serve as thought leader, solution visionary, technology expert to our clients and within our Insight team. You are a leader on client projects, helping clients envision future state capabilities, defining & designing modern application solutions, leading the implementation of those applications, and mentoring other Insight developers along the way. We provide these services to our clients who are business of all sizes from startups to fortune 500 companies and in the public sector. What is consistent across our clients is that they are interested in transforming their business through modern applications and have engaged Insight to deliver on that vision.

Requirements

Passion for Technology & Learning: Demonstrates a genuine interest in continuous learning and staying current with Dynamics 365 and related technologies.
Collaborative Mindset: Thrives in team environments, working closely with technical and non-technical stakeholders to build complex solutions.
Excellent Communication: Possesses strong verbal and written communication skills, especially in client-facing scenarios.
Problem-Solving: Adept at mapping business needs to technical solutions, and proactively identifying and resolving challenges.
Leadership & Mentorship: Acts as a thought leader and mentor, fostering a culture of knowledge sharing and professional growth.
Adaptability: Comfortable working in dynamic, fast-paced environments and adapting to evolving client requirements
Discretion & Integrity: Proven ability to handle confidential information and sensitive situations with professionalism and care, especially in regulated or public sector environments.
Resilience: Ability to navigate ambiguity and shifting priorities in a corrections or public safety context.
10+ years of industry experience, including hands-on software engineering and architecture roles.
4+ years of professional experience with Dynamics 365 CE & FO.
3+ years as an Architect, preferably in a consulting or client-facing capacity.
Dynamics 365 CE and/or FO Expertise: Deep hands-on experience with Dynamics 365 CE and FO, including configuration, customization, data migration, integration, and performance optimization.
Data Migration & Integration Tools: Proficiency with tools and methodologies for migrating and integrating data between D365 and other systems (e.g., Azure Data Factory, KingswaySoft, SSIS).
Cloud Platforms: Experience with Microsoft Azure and related cloud services for hosting, scaling, and integrating D365 solutions.
DevOps & Automation: Familiarity with DevOps practices, CI/CD pipelines, and automation for deployment and monitoring.
Support & Troubleshooting: Proven ability to provide L2 & L3 support, including root cause analysis and corrective actions.
Documentation: Skilled in creating and maintaining runbooks, technical documentation, and operational guides.

Nice To Haves

Experience with large-scale data migration and integration projects.
Experience working with public sector, government, or corrections clients

Responsibilities

Feature Implementation: Collaborate with the development team to deliver prioritized Dynamics 365 CE & FO features that align with client business objectives.
Data Migration & Integration: Lead and manage data migration activities and integration of D365 CE & FO with other enterprise systems, ensuring data integrity and seamless interoperability.
System Optimization: Continuously monitor and optimize system performance, ensuring scalability and reliability for mission-critical operations.
Technical Issue Resolution: Identify, troubleshoot, and resolve technical issues, providing L2 & L3 support and corrections as needed.
Runbook Creation: Develop and maintain comprehensive runbooks and documentation to support ongoing operations and incident response.
Client Engagement: Work directly with client stakeholders to understand business needs, pain points, and technical challenges, translating them into effective D365 solutions.
Mentorship & Leadership: Serve as a technical mentor within the team, sharing expertise and uplifting the skillsets of colleagues.
Workshops & Presentations: Deliver technical recommendations, presentations, and workshops to client and internal teams.
Compliance & Security: Ensure all solutions and processes adhere to Department of Corrections and public sector compliance, security, and privacy requirements. Work with stakeholders to address sensitive data and regulatory needs.
Stakeholder Management: Demonstrate empathy, discretion, and professionalism when engaging with justice/public safety teams and navigating complex organizational structures.
Work with sales for technical discovery and design:
Meet with clients to understand their needs and help envision cloud native solutions to meet those needs.
Understands cloud platform capabilities and architects solutions that efficiently meets client needs.
Helps understand required skillsets and collaborates with Practice Managers to plan for appropriate agile team makeup.
Contributes to Scoping, Estimates, Proposal, and Statements of Work (SOW) creation.

Benefits

Full medical, dental, and vision as well as company 401k match.
Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
Access to 11 thriving and diverse Teammate Resource Groups.

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