Application Analyst

Pinellas County Government • Largo, FL

3d • Onsite

About The Position

Utilize your GIS and CAD expertise and analytical skills. Pinellas County Government has your next career move!!
Performs complex technical and analytical work requiring advanced-level proficiency in Geographic Information Systems (GIS), Computer-Aided Dispatch (CAD), and related public safety technologies; responsible for spatial data management, system integration, data analysis, and the maintenance and enhancement of geospatial and CAD datasets to support operational, emergency response, and strategic decision-making. Interprets and analyzes documents from a variety of sources; conducts visual verification using maps and computer-based records; updates and maintains multiple databases to ensure accuracy and data integrity; and serves as a liaison between vendors, telecommunications providers, Local, County, and State agencies to support coordinated operations and information exchange.
The position requires creative, analytical, and original thinking, and work is performed under the general direction of senior professionals with considerable latitude for independent and team initiative, judgment, and discretion. This role involves collaborating with customers and stakeholders to assess and support hardware and software needs, maintain reliable system operations, and implement solutions that align with operational and organizational objectives.
This Application Analyst position is located at: Safety & Emergency Services Department, 10750 Ulmerton Road, Largo, FL 33774
Work Schedule: Monday – Friday; 8 a.m. - 5 p.m.
MUST PASS AND MAINTAIN A LEVEL 2 CJIS BACKGROUND

Requirements

• Experience - Professional experience in the analysis and management of information systems, administrative and operational requirements related to GIS or 911 system software applications that includes customer service and 1 year of team leadership or supervision.
• Degree: Information technology, computer science, computer technology, or related field
• At least 6 years of experience as described above.
• Associate degree as described above and at least 4 years of experience as described above.
• Bachelor’s degree as described above and at least 2 years of experience as described above.
• Master’s degree as described above and some experience as described above.
• An equivalent combination of education, training, and/or experience.

Nice To Haves

• Knowledge of Police, Fire, or Emergency Medical Services (EMS) operations.
• Experience with property annexations, boundary changes, and/or address management.
• Proficiency with ArcGIS Online, and ArcGIS Desktop (ArcGIS Pro).
• Knowledge of Next Generation 911(NG911).
• Highly proficient in the use of computerized office equipment and programs (e.g., Office 365 to include Access or other database program, MS Windows, Adobe products).
• Knowledge of HTML, CSS, JavaScript, Arcade, Python, or any program languages.
• Knowledge of county or local government operations and services.
• Knowledge of GIS computer systems, operations, software, procedures, and functions.
• Knowledge of data analysis and research techniques, methods, and processes.
• Knowledge of standard office practices, procedures, policies, personal computers, operating systems, and related software applications.
• Skill in managing personal daily activities and major projects for self and others.
• Skill in use and application of reference materials to research and solve major problems.
• Skill in the application of theory in resolving major problems.
• Skill in applying new technologies, soft skills, and procedures.
• Ability to mentor teammates, lead teams, and facilitate groups to achieve success with others.
• Ability to prepare and deliver effective presentations at various levels.
• Ability to use diplomacy in dealing with difficult customers and delivery of services.
• Ability to communicate effectively, both verbally and in writing, with peers and others.
• Ability to communicate with tact, patience, and courtesy at all levels of the organization.
• Ability to assist lower-level personnel with training in new technologies.
• Ability to establish and maintain effective work relationships, both inside and outside of the work section.
• Ability to self-develop relevant job-related skill(s) for current and future roles.
• Ability to understand and follow specific instructions, priorities, policies, and procedures.
• Ability to identify, to take ownership of, and to troubleshoot and solve major problems.

Responsibilities

• Demonstrate advanced-level job knowledge, quality, dependability, judgment, communications and initiative for multiple mission-critical datasets and GIS applications used by emergency service personnel to validate, dispatch, and respond to
• Assist in managing addresses, road name approval processes, and updates in related datasets.
• Maintain, edit, and update databases related to location validation, response planning, and 911 call routing for Public Safety Answering Points (PSAPs) and emergency responders.
• Contribute to project plans/schedules, and coordinate requirements, tasks, work assignments, resources and critical milestones, with a demonstrated ability to focus on priority tasks.
• Identify and analyze major problems; distinguish between relevant and irrelevant information to make logical decisions; provide solutions to problems.
• Prepare and delivers presentations to various audiences using clear, concise and effective communication.
• Take ownership of assignments and cross-sectional problems and work with a team to resolve, with an appropriate sense of urgency.
• Communicate effectively, both verbally and in writing, to peers, management and customers at various levels of the organization.
• Performs other related job duties as assigned.

Benefits

• Comprehensive Benefits Package: Enjoy affordable medical, dental, vision, life insurance, flexible spending accounts, and more that meet the needs of you and your family.
• Florida Retirement System (FRS): Secure your financial future with a robust retirement plan that gives you peace of mind as you plan for tomorrow.
• Generous leave time: Take advantage of time off to recharge and enjoy life outside of work.
• Wellness Program: Access to county gyms 24/7 and wellness programs as part of our commitment to employee wellness.
• Deferred compensation: Build your savings and plan for the future with flexible deferred compensation options tailored to your financial goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level