Application Analyst II-Revenue Cycle-Remote

Mayo Clinic • Rochester, MN

21h • Remote

About The Position

The Revenue Cycle Application Analyst II is primarily responsible to configure
and provide intermediate functional and technical support for the specific
application or set of applications to a variety of Revenue Cycle business users.
In addition, part of the responsibility is to collaborate with end users to
understand the workflow and its interdependencies and make corrective
adjustments or enhancements. This role is the central point of communication for
a variety of users and will coordinate all activities on behalf of the Revenue
Cycle organization.

Assists with the analysis recommendations for corrective actions and resolution
of problems within the software application. Creates and executes test scripts
for new system builds timely and effectively. Provides analysis and
documentation of workflows, data collections, end-user report details and other
technical issues associated with applications, applying both vendor and internal
stakeholder consideration. Creates, modifies, and tracks system build timely and
effectively. Provides support for normal maintenance of upgrades and system
maintenance. Implements system updates and changes and communicates those
changes to super users and end users. Provides ongoing application support for
all supported applications. Engages, manages, and communicates to all
stakeholders. Solves problems by analyzing business issues and requirements,
analyzing workflows, and synthesizing key messages. Ability and experience
understanding end user workflow and owning the technical components of that
workflow.

Requirements

• Ability to work well in team environments and facilitate integrated meetings.
• Demonstrates customer-oriented service excellence principles.
• Self-motivated with ability to identify and resolve issues and advance personal knowledge.
• Ability to execute complex tasks through organization and details driven approach.
• Demonstrates excellent interpersonal communication skills, among facility customers and team members.
• A motivated, quick learner of software and information technology.
• Proficient in accurate, thorough, and complete documentation.
• Epic application knowledge to build, test, support, and train.

Responsibilities

• Configure and provide intermediate functional and technical support for applications.
• Collaborate with end users to understand workflow and interdependencies.
• Make corrective adjustments or enhancements.
• Coordinate activities on behalf of the Revenue Cycle organization.
• Assist with analysis recommendations for corrective actions and problem resolution.
• Create and execute test scripts for new system builds.
• Provide analysis and documentation of workflows, data collections, and report details.
• Create, modify, and track system builds.
• Provide support for maintenance of upgrades and system maintenance.
• Implement system updates and changes and communicate those changes.
• Provide ongoing application support.
• Engage, manage, and communicate to all stakeholders.
• Solve problems by analyzing business issues and requirements and workflows.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees