Application & Admissions Lead

FHI 360 • Washington, DC

10d • $75,000 - $95,000

About The Position

The Application & Admissions Lead will implement the application/admission process, including application review, coordination of applicant interviews and selection, coordination with funder and university partners for admissions, as well as preparation and logistics for students beginning their studies in Lebanon or Egypt. The Applications & Admission Lead will report to the Program Manager, coordinate closely with the Communications & Marketing Technical Officer, and collaborate with other program staff and consultants. The individual in this role must be a systems thinker, must have the ability to pivot between and manage multiple, complex priorities, and be comfortable sorting and filtering large data sets.

Requirements

• University degree (Bachelor’s minimum, Master’s preferred) in International Affairs, International Education, International Administration, Middle Eastern Studies, or a related field.
• Minimum 6 years of relevant professional work experience, with international admissions experience preferred.
• Arabic language skills highly preferred and French language skills a plus.
• Knowledge of and familiarity with higher education in the U.S. and MENA-region countries (preferred).
• Ability to problem solve and implement corrective action, as needed.
• Strong organization and communication skills.
• Ability to build relationships in difficult contexts.
• Experience in a fluctuating work environment with frequently changing needs and demands.
• Ability to work independently, proactively, and exercise good judgment with selecting methods and techniques to determine appropriate action.
• Must be a team player and able to work with and through others.
• Ability to demonstrate understanding of people and common practices in the MENA region.
• Experience utilizing databases to manage university or scholarship application data (Salesforce preferred).

Nice To Haves

• Knowledge of international education systems and credential evaluation (preferred).
• Experience with creating and delivering short term training programs (preferred).
• Experience working with U.S. Government funded scholarship programs (preferred).

Responsibilities

• Leads the application process for the TL Program in coordination with NEA/AC, U.S. Embassy partners, and MENA-region university partners.
• Works with online application platform (Salesforce) developers to incorporate requested modifications, updates, and efforts to streamline workflows, for continual improvement year after year. This is not a Salesforce developer role, rather a Salesforce/database administration role to work with the team and external stakeholders to achieve the needed outcomes.
• Ensures application information is received and recorded accurately in program database and creates custom data pulls as required for program implementation.
• Coordinates internal review of applications, with program staff and surge support staff as needed, including transcripts, demographics, essays, and recommendations.
• Coordinates applicant interview schedule with NEA/AC and U.S. Embassy staff, including ensuring interviews are recorded and made available via a secure online portal.
• Coordinates closely with MENA-region universities to ensure conditional admission or direct admission of students in Undergraduate programs.
• Compiles data reports to facilitate applicants taking required standardized tests (e.g., TOEFL, SAT, GRE) and enrolling in/completing supplemental virtual English-language courses, as needed.
• Leads the delivery of the virtual pre-departure orientations and college preparatory and leadership workshops for selected participants.
• Monitors, tracks, and reports on applicant progress and status of conversion rates.
• Transmits information about finalists and alternates (applications, supporting documentation, panelist evaluations and recorded interviews) to host universities for admissions decisions.
• Compiles data reports needed for DOS vetting, visa/passport processes, and additional reporting processes as needed.
• Contributes to the revision of program policies and documents, as needed.
• Collaborates with the TLR project team on administrative and financial processes.
• Supports compliance with record-keeping protocols and financial tracking to ensure complete and auditable applicant/participant data.
• Coordinates with Communication and Marketing Technical Officer on outreach to potential applicants.
• Contribution to overall program reporting, including writing sections and providing corresponding data.
• Perform other duties as assigned.
• Ability to work from U.S.-based location and work east coast business hours.

Benefits

• FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account.
• all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year.
• Paid time off is reduced pro rata for employees working less than a full-time schedule.
• FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees