Application Administrator

Quantum Health • Dublin, OH

2d • Hybrid

About The Position

The Application Administrator manages the day-to-day administrative activities for third-party and internal applications (such as Open Text and MAP) to aid and support ongoing maintenance, workflow creation, and optimization. The Administrator works closely with multiple teams within Quantum Health with the objective to continually optimize the tools for creating efficiencies of workflow and user management. The Administrator ensures the solution keeps pace with changes in operations, policies and procedures .

Requirements

• Bachelor’s or Associate’s degree with preferred major in Business or Information Technology, or equivalent experience required
• 2-4 years of strong technical and functional experience
• Experience working with technical workflows
• Exceptional critical thinking and analytical skills
• Excellent written and verbal communication skills
• Exceptional relationship management and intrapersonal communication skills
• Resourcefulness and problem-solving aptitude
• Protect of our company and member’s data every day by committing to work within our company ethics and policies

Responsibilities

• Maintenance and monitoring of appropriate user workflows, auto approval rules, etc. for the application utilizers, in partnership with feedback from operations and operational excellence.
• Perform ongoing system administration (maintaining user roles, security settings, profiles, work-flow rules and data integrity, installing system updates, etc.)
• Support correspondence executions within the application (third-party tool) and manage any customization requests from clients.
• O ther duties as assigned.

Benefits

• Competitive base and incentive compensation
• Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• 401(k) plan with up to 4% employer match and full vesting on day one.
• Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees