Application Administrator Associate, ITS (2663)

Idaho State University•Pocatello, ID

51d•$55,000 - $58,000•Hybrid

About The Position

Under the Application and Database Administrator Team Lead's supervision, provide Application Administration support for various applications on campus Office 365, Google, DocuSign, Qualtrics and other Campus Wide software as assigned. This is a promotional opportunity for current employees of Idaho State University only. This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.

Requirements

Bachelor's degree in a relevant field or equivalent related experience and/or training.
Excellent teamwork, interpersonal, and relationship management skills.
Ability to learn quickly, work independently, and adapt to new technologies and processes.
This is a promotional opportunity for current employees of Idaho State University only.

Nice To Haves

Prior experience working in Higher Education.
Two years of experience in Google Administration
Experience administering 3rd party applications such as TeamDynamix, Office 365, Docusign, and Qualtrics
Prior experience supporting complex application environments, including Windows/UNIX/Linux-based operating systems.
Experience working with relational database technology, including SQL or PL/SQL programming.
Experience with Single Sign On (SSO) including CAS, Shibboleth, LDAP.
Familiarity with Ellucian Banner or similar ERP systems, document management, or portal software applications.
Automation tools experience including shell scripts and job schedulers.

Responsibilities

Act as primary support for one or more applications that may include configuration and integrations with other applications that extends across the university and/or functional areas.
Provide high-level administration tasks to various systems and applications including, but not limited to, data refreshes, application upgrades, configuration changes, security management, code migrations, change control, release management, and new functionality exploration.
Monitor application performance for usage and efficiency. Proactively take corrective action and recommend upgrades or capacity increases to existing software when required.
Coordinate with vendors, information technology staff, and functional departments during application and system upgrades.
Consult with customers to help increase business efficiency using existing services and technology.
Keep abreast of emerging service management principles and technologies applicable to the University and remain highly technically competent.
Occasional onâcall and after business hours/weekend support.
Performs other related duties as required.