Appliance Repair Technician Experienced

Bob's Supply/Atherton Appliance & Kitchens•Griffith, IN

About The Position

Do you currently work for an appliance repair company that focuses more on selling service contracts and accessories and less on repairing appliances? Do you feel your performance is measured more by sales than by service? Join the Diamond Team and you will be measured on your ability to service appliances , not by your selling ability ! We focus on taking care of the customer and getting their appliance fixed. We don’t sell service contracts and we don’t push accessories on a customer! Company information: At Diamond Factory Service, you’ll be more than “just an employee.” Your role as an Appliance Repair Technician is highly valued within our company. We do everything we can to make sure you are given the tools and resources you need to satisfy our customers. We’ve been in business for over 30 years focusing primarily on Whirlpool brands as an authorized service company. As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You’ll deal with more than just appliances, though, as a repair technician, you’ll have to deal with people, too. Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.

Requirements

High school diploma or equivalent is required
Valid driver’s license
2 years’ experience as an in-home service provider
Excellent customer service skills
Computer skills
Excellent communication skills
Mechanical and electrical knowledge
Must be able to lift 50 -100+ pounds
Candidates must be able to pass a pre-employment drug screen and criminal background check

Responsibilities

Diagnose and repair residential appliances including, but not limited to washers, dryers, refrigerators, ranges, freezers
Utilize laptop and phone to document and research information
Provide exceptional and timely customer service

Benefits

401(k) matching
Dental insurance
Free uniforms
Health insurance
Paid time off
Van, computer, cell phone, gas card and uniforms are provided.
Paid vacation, personal time and holidays.
Optional 401k program with employer contribution
Bonus plan for exceeding goals
On-going training
Territory is designed around your home address so you can start and end from your home if you are too far away from the office
Opportunities for advancement – Technician Leads, Prescreeners, Supervisors