Appliance Repair Technician

Vision Appliance Repair•Washington DC, DC

16d•$50,000 - $100,000•Onsite

About The Position

As an Appliance Repair Technician, you will be a key member of our team, responsible for the high-quality and efficient diagnosis, repair, and maintenance of Sub-Zero and other premium appliances. You will also help grow the business by identifying opportunities to recommend additional services when appropriate. You are expected to demonstrate professionalism, respect, and courtesy with all customers and coworkers. This position is a good fit if you: Are self-motivated and work well independently Have strong troubleshooting skills, especially with high-end appliances Can manage your time effectively to meet scheduled appointments and deadlines Communicate clearly and professionally with customers, dispatch, and management

Requirements

High school diploma or equivalent
Valid driver’s license with a clean driving record
Must be at least 18 years of age
Proven experience repairing high-end appliances (Sub-Zero experience strongly preferred)
Ability to navigate and use tablet-based technology for dispatching, invoicing, and documentation
Ability to safely lift up to 50 pounds on a repetitive basis and up to 100 pounds occasionally without assistance
Physically able to perform hands-on work, including standing, kneeling, bending, and working in tight spaces
Flexible schedule (no weekends required)
Strong customer service and communication skills

Responsibilities

Diagnose and repair Sub-Zero and other high-end home appliances in customers’ homes
Install appliances and related equipment when needed
Verify proper operation after service and ensure high-quality workmanship
Provide clear explanations of findings and repair options to customers
Provide accurate cost estimates for repairs and collect payment/payment information for work performed
Complete all required documentation: invoices, job notes, daily route sheets, and weekly reports
Use company resources and materials efficiently
Maintain a professional appearance and uphold our company standards on every job
Perform other related duties as needed, which may include cross-training in related areas