Appliance Repair Technician

Cavalry Appliance Service, LLC•New Bern, NC

21d•$36,000 - $54,000

About The Position

Do you love figuring out how things work? Are you the one people call when something breaks? If you have mechanical, electrical, and appliance skills—and a passion for solving problems—we want you on our team! At Cavalry Appliance Service, we’re building Eastern North Carolina’s most trusted appliance service company. We combine expertise, integrity, and a family-centered approach to provide unmatched service to our customers. Why This Role Matters As an Appliance Repair Technician, you’ll be more than a repair expert—you’ll also represent Cavalry with professionalism, honesty, and a focus on customer care. This role requires both technical ability and people skills: you’ll diagnose and repair appliances, read schematics, troubleshoot creatively, and also recommend solutions, explain repairs, and identify sales opportunities. As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You’ll deal with more than just appliances, though, as a repair technician, you’ll have to deal with people, too. Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems. Are you prepared to start your journey toward becoming an appliance technician? If so, look through our open positions using the filters above! This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.

Requirements

Technical aptitude: Strong mechanical, electrical, and computer skills. Ability to read schematics and troubleshoot independently.
Problem-solving mindset: Curiosity and persistence when faced with technical challenges.
Professionalism: Clear communication and excellent in-person skills; ability to explain solutions with confidence.
Sales orientation: Willingness to identify opportunities for additional services and educate customers on repair and replacement options.
High school diploma or equivalent
Valid driver’s license with a clean record
Must pass drug and background check
Ability to safely lift up to 50 lbs regularly, and occasionally up to 100 lbs with assistance
Comfortable with tablet-based technology and report completion
Self-motivated and dependable, with strong time management

Responsibilities

Diagnose and repair major home appliances.
Research and interpret schematics to solve complex problems.
Install appliances and equipment.
Provide accurate repair estimates, explain options to customers, and process payments.
Maintain company vehicle, tools, and reports.
Deliver outstanding customer experiences by being friendly, respectful, and professional.