Experienced Appliance Repair Service Technician
About The Position
You'll be right at home with us if you like making a difference, helping people, working in a good atmosphere, being supported by your employer. Examples of appliances repaired: Refrigerators, Freezers, Wine Coolers, Washers & Dryers, Ranges, Ovens, Grills, Dishwashers. .FYI- Right now, during the virus, our techs are well protected with shoe covers, gloves, masks, and cooperation that we ask from our awesome customers to ensure you are working only in homes where no one has been reported sick. When you do what you love, it never feels like a job. And what we love doing is problem-solving, figuring out why appliances aren’t working, and then bringing them back to life. It helps that our culture is all about learning and collaboration. And if that isn’t enough, there’s competitive compensation and flexible working hours. Give us a shout. Notice Mr. Appliance LLC is the franchisor of the Mr. Appliance® franchised system. Each Mr. Appliance® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Appliance LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Appliance LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. Acknowledgement I acknowledge that each independent Mr. Appliance® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Appliance LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Appliance LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Requirements
- 18 years of age with high school diploma or equivalent learning
- Valid Drivers License with good driving record
- Understanding of basic electric and plumbing principles for problem-solving
- Problem-solving skills and ability to follow detailed instructions
- Work experience as an appliance repair technician or an aptitude to learn the trade.
- Pleasant, polite manner for dealing with co-workers and providing customers with a wonderful experience.
- Ability to work both independently and as a team member.
Nice To Haves
- Desirable to have knowledge/experience on Residential and/or Commercial Kitchen Refrigerators, Coolers, Freezers, etc. (1-year minimum - it's not required to know how to work on all appliances, but a full line tech or a tech that works on commercial and luxury appliances will have a higher pay rate.)
Responsibilities
- Accurately diagnose and repair kitchen and laundry appliances/equipment in the customer's home or business.
- Select and use basic appliance repair tools or instruments to assemble, adjust, calibrate, repair or test various major kitchen and laundry appliances.
- Give the customer an accurate estimate of the cost of repair or installation.
- Read, understand and navigate through information presented in schematics, diagrams, blueprints or other pictorial displays on an iPad.
- Use an iPad for routing functions and parts/inquiries/ordering/charging/sending invoice on each appliance repair job.
- Safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances in each appliance repair job.
- Provide knowledgeable, courteous and professional appliance repair service.
- Safely travel in an efficient manner to repair calls on a scheduled route.
- Maintain a clean and organized truck, and a clean professional Mr. Appliance appearance.
- Work variable and flexible hours.
- Consistently follow company policy in all areas; for example, appliance repair safety procedures, environmental considerations, customer interaction guidelines, operation protocol for estimate and payment process, etc.
Benefits
- Family owned and operated
- We value your work-life balance
- Paid vacation and flexible/understanding scheduling (and health, dental, vision and other benefit options)
- Extra income/commission opportunities, no pressure to sell
- Authorized for luxury, standard and commercial brands
- Great customers, nice areas
- Workweek Monday-Friday, 8am to 430 pm. Manageable routes allow a quality job done.
- Morale boosts/rewards/recognition
- "Breakfast with the Team" meetings
- Fun outings, holiday gatherings
- Surprise gifts and friendly contests.
- No seasonal downtime
- Company service vehicle
- Uniforms
- Phones
- iPad
- Specialty tools/equipment
- Hands-on training in our shop
- Technical and office support while you're on the jobs, access to the parts you need
- Great access to tech lines, trainings, service bulletins
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
