Appliance and Refrigeration Repair Technician

Guinco Service•Richland Hills, TX

21h

About The Position

We are looking for Appliance Repair Technician candidates with exceptional customer service skills. Why Work for Guinco Service? Hear from our employees! Click Here At Guinco, we provide competitive pay, based on experience and ongoing training in a collaborative, supportive, and team-oriented setting. In the Appliance Repair Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

Requirements

2+ years experience as a Full Line Appliance Repair Technician (refrigeration, cooking, cleaning, laundry)
Willing to undergo a pre-employment drug screen, criminal background check, and driver’s license check
Willing to be enthusiastic and customer service focused
Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds

Responsibilities

Accurately diagnose and repair home appliances
Maintain a high level of customer satisfaction
Ability to communicate effectively - with customers, tech support, dispatch routing and management.
Ability to make decisions in a timely fashion
Ability to work both independently and on a team
Basic Computer Skills and iPad working knowledge
Technical/Mechanical Aptitude
Dispatch from your home to customer locations in order to repair residential home appliances
Process transactions related to the in-home repairs
Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop.