Apparel & Licensing Sales Associate - Zion Harley-Davidson
About The Position
Are you passionate about people, style, and the Harley-Davidson lifestyle? As an Apparel & Licensing (A&L) Sales Associate, you’re more than a retail team member, you’re a brand ambassador. You create memorable experiences, help riders and fans gear up in authentic Harley style, and bring the energy of the dealership to life through customer connection, merchandising excellence, and event engagement. This position blends customer service, fashion-forward retail, and sales performance, with opportunities to earn commission on both individual sales and department results. Starting pay begins at $14.00/hour plus commission incentives.
Requirements
- Retail sales or customer service experience preferred (fashion or lifestyle retail a plus)
- POS and inventory system experience preferred (or ability to learn quickly)
- Strong communication and interpersonal skills
- Ability to multitask and thrive in a fast-paced environment
- High school diploma or equivalent
- A genuine interest in Harley-Davidson culture and lifestyle
- Ability to stand and walk the sales floor for the duration of the shift
- Frequent bending, reaching, and lifting (up to 40 lbs)
- Repetitive twisting and turning during daily operations
Responsibilities
- Greet every customer promptly with energy, authenticity, and a welcoming attitude
- Assist customers with product selection, styling, fit, and feature/benefit education
- Highlight promotions, specials, and new arrivals
- Build rapport and customer loyalty through follow-up and product notifications
- Process sales transactions accurately and efficiently (cash, credit, POS systems)
- Handle special orders, backorders, and customer inquiries professionally
- Resolve customer concerns with empathy and a “Make Things Right” mindset
- Maintain a clean, organized, and visually appealing sales floor
- Ensure merchandise is properly stocked, sized, and presented
- Assist with inventory counts and loss prevention awareness
- Rotate and refresh displays to align with promotions and seasons
- Follow Harley-Davidson University training requirements and product knowledge standards
- Support event set-ups, pop-up booths, fashion shows, and dealership open houses
- Work collaboratively with the A&L Manager and dealership leadership
- Support a positive, high-energy team environment
- Be flexible with scheduling to support peak sales periods and events
- Represent dealership values in every customer and employee interaction
Benefits
- Competitive hourly pay + commission incentives
- A high-energy, brand-driven work environment
- Opportunities for growth within a legendary global brand
- Employee discounts and access to exclusive Harley-Davidson gear
- A culture that values individuality, teamwork, and customer excellence
Stand Out From the Crowd
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
