APP Clinical Manager - Primary Care

Children’s Hospital of Philadelphia • Philadelphia, PA

1d

About The Position

CHOP is hiring for an APP Clinical Manager to support our Primary Care offices. Responsible for the management of Advanced Practice Providers (APP) and nursing/ancillary staff if applicable. In collaboration with the Nursing and Clinical Care Services Department and Division/Department leadership, the APP Manager provides oversight of Advanced Practice Providers which may include CRNP, PA, CNM and/or CNS roles. The APP Manager will serve as a leader in the field ensuring the highest standards of clinical practice. He/She will support development and implementation of the role within the specific Division and in alignment with institutional values and goals. Leadership includes but is not limited to maintaining APP competency, supporting evidence-based practice, the development of system to ensure and improve patient care as well as efficiency and productivity. He/she will also foster and support the participation in professional development and involvement in scholarly activities that contribute to the discipline and/or specialty practice area.

Requirements

• Master's Degree Nursing or Physician Assistant - Required
• At least three (3) years experience as an APP - Required
• Ability to work in an inter-professional team setting with multiple responsibilities.
• Ability to use computer and electronic medical record effectively.
• Excellent interpersonal and communication skills
• Strong conflict management skills
• Strong critical thinking and problem-solving skills
• Ability to facilitate and lead groups
• Proactive and independent
• Implements process improvement
• Highly accountable
• Basic use of a computer (mouse, keyboard, printer, USB ports).
• Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Skype).
• Web browsing, intranet search, document access.
• Use of shared network file space.
• Basic use of patient facing technology. (e.g. IV pumps, point of care devices, CR monitors).
• Navigation and use of clinical communication systems.
• Determines the nature and extent of clinical information needed and uses the appropriate technology to access it.
• Accesses needed information effectively and efficiently.
• Evaluates information and its sources critically and appropriately incorporates it into clinical practice.
• Evaluates outcomes of the use of information.
• Navigation of the electronic health record system.
• Ability to locate and review specific patient data in various clinical information systems.
• Effectively uses clinical decision support tools.
• Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems.
• Ability to collect clinical data using quality improvement tools.
• Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or
• Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - Required or
• Advanced Practice Nurse (APN) (New Jersey) - New Jersey State Licensing Board - upon hire - Required and
• Certified Nurse Midwife (CNM) - Pennsylvania State Licensing Board - upon hire - Required and
• Certified Physician Assistant (PA-C) (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or
• Certified Physician Assistant (PA-C) (New Jersey) - New Jersey State Licensing Board - upon hire - Required or
• Certified Registered Nurse Practitioner (CRNP) (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required and
• Prescriptive Authority (Pennsylvania) - Pennsylvania State Licensing Board - within 3 months - Required or
• Specialty Certification - in area of education/subspecialty practice. - upon hire - Required and
• Basic Life Support (BLS) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required or
• Pediatric Advanced Life Support (PALS) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required or
• Neonatal Resuscitation Program (NRP) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required or
• Advanced Cardiac Life Support (ACLS) - issued through on organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required

Nice To Haves

• Doctorate Nursing or Physician Assistant - Preferred
• At least five (5) years experience as an APP - Preferred
• Management/leadership experience - Preferred

Responsibilities

• Maintains clinical practice as outlined in delineation of privileges
• Maintain and demonstrate ongoing competency by providing direct patient care at least once per month
• Compliance with OPPE and other accountability metrics as a member of the licensed staff under Medical Staff Affairs (CRNP, PA and CNM roles only)
• Formulates standards for professional practice consistent with national standards and/or evidence-based practice.
• Compliance with institution wide patient safety initiatives including transparent practice through system reporting mechanisms and demonstration of shared accountability for safe practices.
• Establish and maintain collaborative partnerships to ensure safe patient care
• Serve as a change agent to lead innovation through exemplary clinical practice
• Collaborate with colleagues to promote the advancement of clinical practice of the advanced practice provider
• Participate in the identification and review of patient safety issues and implementation of process improvement plans
• Serve as a physical presence in the clinical setting for evaluation and application of identified processes improvement
• Communicates effectively with APP teams as well as senior leadership to ensure streamlined care
• Assumes responsibility for oversight of all processes associated with onboarding, ongoing education, and maintaining standards and competency for all APPs
• Ensures the delivery of safe, exemplary patient care through established systems related to the development of APP teams, while also ensuring an environment of professional growth to promote retention
• Provides leadership for the APP team leads in practice area and communicates any updates and clinical practice changes in a timely fashion.
• Establishes an environment of shared decision making. Sets a standard for nursing and inter-professional shared governance.
• Creates an environment which is blame free, a spirit of appreciative inquiry. Promotes team building and colleague development
• Holds APPs accountable for maintaining licenses, certifications, reappointment and APP policies
• Represents Center for Advanced Practice and unit level APPs at a variety of venues including: Nurse Manager meeting, DON/NM meeting, Unit Leader Partners, Business/Finance Operations meetings, etc.
• Leads APPs in promoting quality, efficient, and cost-effective care.
• Prepares and manages operating and capital budget for assigned areas. Maintains deadlines and can address variances.
• Monitors APP clinical productivity.
• Accountable for OPPE metrics and outcomes related to APP work and practice
• Ensures compliance with APP billing regulations.
• Participates in Divisional/Departmental and network wide initiatives to represent APP practice and leverage the role of APPs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees