Stork

University of California System•San Francisco, CA

27d

About The Position

This position is considered Flexible / Rotation. Employee will work on a rotational schedule to ensure on-site coverage of key IT functions. The APeX Application Analyst - Clinical Documentation / ASAP / Stork functions as the primary support contact and expert for the Clinical Documentation suite of applications which include Clinical Documentation (core), ASAP & Stork. They work under the direction of the Team Lead and/or Manager to configure, build & install the application. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze workflows and understand policies, procedures and constraints of the clinical or business operations supported by the application. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the applications. The APeX Application Analyst - Clinical Documentation / ASAP / Stork also develops user training aids and trains end users in workflow and use of the application. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who made decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other user to learn and adopt to use of the application. The APeX Application Analyst - Clinical Documentation / ASAP / Stork must be certified, experienced, and support one or more of the following Epic applications: Clinical Documentation ASAP Stork Additional certifications in any of the above areas may be required within 6 months of hire. In addition to the above, completion of Epic knowledge tracks, badges and/or equivalent experience in implementing or supporting one or more of the following Epic applications is strongly desired: Best Practice Advisories (BPA) The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $102,100 - $187,600 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Requirements

Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience / training.
3-5 years of relevant experience
Certification: Epic Clinical Documentation or ASAP completed within 6 months of start date
Available for 7 x 24 application support
Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
Detail-oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.

Nice To Haves

Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
Academic Medical Center experience
Certification: Epic ASAP Epic Stork

Responsibilities

Function as the primary support contact and expert for the Clinical Documentation suite of applications which include Clinical Documentation (core), ASAP & Stork.
Work under the direction of the Team Lead and/or Manager to configure, build & install the application.
Coordinate all issues that arise during the project for their application area.
Analyze workflows and understand policies, procedures and constraints of the clinical or business operations supported by the application.
In depth and precise investigation and documentation of operational specifications and application functionality is required.
Analyze new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation.
Develop and documents internal procedures and establishes change control processes for the applications.
Develop user training aids and trains end users in workflow and use of the application.
Function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24).

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