APC Telehealth/Virtualist – On-Demand Urgent Care

Jefferson Health Plans • Philadelphia, PA

1d • Remote

About The Position

Advanced Practice Clinician (APC)—Nurse Practitioner (NP) or Physician Assistant (PA)— to join our growing Telehealth/Virtualist On-Demand Urgent Care team. This remote position supports Jefferson’s On-Demand care platform by delivering high-quality, patient-centered virtual urgent care services. Providers must reside in PA, NJ, or DE and must obtain and maintain active licensure in all three states. A valid Pennsylvania DEA is required at the start of employment.

Requirements

• Master’s or Doctoral Degree (NP or PA)
• Family Medicine–boarded NP or PA
• ER or Urgent Care clinical experience.
• Residence in PA, NJ, or DE
• Active licensure (or ability to obtain) in PA, NJ, and DE
• Active PA DEA

Nice To Haves

• Prior telehealth experience
• Experience with high-acuity triage, virtual workflows, and remote diagnostic decision-making

Responsibilities

• Conduct comprehensive virtual patient evaluations including detailed histories and telehealth-appropriate physical assessments.
• Order and interpret diagnostic studies when clinically appropriate.
• Manage acute urgent care complaints, providing safe and effective treatment via telehealth modalities.
• Assess for risks associated with acute illness including medication effects, hydration status, worsening symptoms, and need for in‑person escalation.
• Collaborate with the interdisciplinary team to diagnose acute and episodic conditions commonly treated in virtual urgent care.
• Develop and prioritize differential diagnoses.
• Recognize complications requiring escalation and coordinate referrals to in-person care when necessary.
• Establish evidence-based treatment plans tailored to virtual urgent care.
• Prescribe medications, diagnostics, and interventions in accordance with telehealth clinical guidelines.
• Modify care plans based on follow-up, evolving symptoms, or patient needs.
• Document all telehealth encounters in the EMR (EPIC), including assessment, plan of care, orders, and follow-up recommendations.
• Ensure documentation meets standards for telehealth compliance, quality, and acuity capture.
• Partner with clinical leadership, support staff, and colleagues at in the greater healthcare network to maintain smooth continuity of care.
• Communicate clearly with patients and families regarding virtual visit expectations, treatment plans, and follow-up.
• Participate in telehealth-specific and organization training, education, and performance improvement initiatives.
• Maintain required CEUs, board certification, and professional memberships.
• Uphold Jefferson values and contribute to an innovative and expanding virtual care model.
• Other duties as assigned.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level