Hourly Pooled - UW Apartments Desk Assistant

University of Wyoming • Laramie, WY

39d • Onsite

About The Position

Desk Assistants (DAs) strive to promote an inclusive living and learning environment for students living on-campus at the University of Wyoming. DAs are responsible for staffing the front desk, assisting with administrative tasks, helping residents with keys/access, sorting mail, providing exceptional customer service, and other duties as assigned.

Requirements

• Maintain a minimum semester GPA of 2.5 and a cumulative GPA of 2.5 throughout employment as a Desk Assistant.
• Be enrolled as a full-time student (12 hours undergraduate; 9 hours graduate).
• Complete and be expected to pass a criminal background check.
• Have a positive financial, academic, and student conduct status with Housing, Dining, and Residence Life and the University of Wyoming.
• Be available for training sessions, desk scheduling, and monthly staff meetings.
• Be a strong team player willing to cover/trade shifts as needed and support the overall mission of the residential community.

Nice To Haves

• Previous desk assistant experience.

Responsibilities

• Staff the main customer service desk in the Apartments Community Center.
• Answer questions from residents, provide guidance/directions, and assist with the safety and security of the community.
• Assist with mail and package delivery by logging packages into our system and releasing them to the residents.
• Assist with various administrative, facility, and operational tasks within the building.
• Assist residents and staff with key access and complete key audits daily.
• Promote an inclusive and welcoming environment for all students.
• Review, understand, and uphold all items outlined in the Apartment & Residence Hall Policies & Procedures, and the Student Code of Conduct.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed