Apartment Maintenance Technician II

Windsor Communities•Waltham, MA

14h•Onsite

About The Position

Service Technician II | Windsor Village at Waltham and Edison on the Charles by Windsor - Waltham, MA Windsor Village at Waltham is a garden style community consisting of 707 apartment homes. Edison on the Charles by Windsor is a mid-rise style community consisting of 264 apartment homes. For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service. Compensation: Our company considers a range of factors including education and experience when determining base compensation. Hourly : Starting at $24.74 - $30.93 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $51,459 - $64,334. Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now! Join a growing organization that embodies our core values of “Accountable, Inclusive, Energizing and Courageous,” Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now! The company participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. Click here for the "Notice of E-Verify Participation" and "Right to Work". Windsor Property Management Company is an Equal Opportunity Employer.

Requirements

High school diploma or GED.
Minimum of 2 years of experience in apartment maintenance or a related field.
Proficient in using hand and power tools.
Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Experience and ability using smart devices and property management software.

Nice To Haves

Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
EPA Type II preferred or ability to become certified within 90 days of start date.
CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.

Responsibilities

Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs.
Maintain property curb appeal and all pool/spa/fountains.
Complete work orders efficiently and ensure they are closed out within 24 hours . The s ystem currently utilized Yardi.
Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protecti ve Equipment) .
Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet
Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture. Interact professionally with contractors , vendors, and suppliers.
Work closely with the property management team to identify and resolve maintenance issues.

Benefits

40% housing discount eligible at a Windsor Community .
Annual PTO including : 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing 1-year of employment, 10 paid holidays annually, and up to 3 floating days.
Bi-annual regional sales, service, and performance awards .
Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance .

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