AP HELP DESK ASSOCIATE (HYRBRID)

Compass Group•Charlotte, NC

1d•Hybrid

About The Position

Compass Group USA is a leading foodservice and support services company with over 284,000 US associates, operating in various sectors including restaurants, corporate cafes, hospitals, schools, arenas, and museums across all 50 states. The company is seeking an Accounts Payable Help Desk Analyst for its North America headquarters in Charlotte, NC. Compass Group emphasizes a commitment to diversity, growth, and providing equal opportunities for all associates, aiming to improve the quality of work life through fair and consistent treatment.

Requirements

1-2 years in a professional office, preferably with Accounts Payable experience
Proficient in Microsoft Excel and Word skills required
Detail oriented
Work well in a team environment
Excellent communication skills both verbal and written
Ability to work under pressure of tight deadlines
Must be a quick learner and self-motivated

Nice To Haves

SAP experience is desired

Responsibilities

Provide excellent customer service while resolving a heavy volume of Accounts Payable inquiries and requests via the Help Desk and email in a timely manner
Use SAP to research invoices and their payment status
Communicate with vendors to obtain invoice copies and other pertinent information required to complete research (both written and verbal)
Coordinate with the District Manager, Accountant and Field Operation to ensure that invoices are processed accurately and in a timely manner
Process invoices and credit memos in SAP
Prepare analysis of vendor accounts
Assist with special projects as needed