AP Analyst

American Tower

About The Position

The Team We are seeking an Accounts Payable ("AP") Analyst to join American Tower’s Global Business Services ("GBS") AP Finance team. This team is responsible for invoice processing and works closely with internal partners and suppliers to ensure timely, accurate payments. In this role, you will regularly liaise with suppliers to resolve account discrepancies and respond to internal and external inquiries. You will balance speed and accuracy while partnering cross-functionally to support proper record retention and meet internal and external audit requirements.

Requirements

Bachelor’s degree preferred.
Between 1–3 years of procurement or payables experience required.
Strong Excel skills, including VLOOKUP and Pivot tables.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.

Nice To Haves

Previous customer service experience preferred.

Responsibilities

Partner with suppliers, the internal Supply Chain and Tower Finance teams, and purchase order (“P.O.”) requestors to facilitate timely resolutions of outstanding transactions, invoice holds, and payment issues.
Research and resolve discrepancies related to the quantity and quality of products ordered versus ones received and/or invoiced.
Work with P.O. requestors to ensure timely P.O. receiving in Oracle; identify suppliers that may be invoicing the Company prematurely.
Research, prepare, and distribute reports about on-hold invoices, working with relevant internal stakeholders to resolve issues and/or escalate them to management in accordance with applicable schedules.
Proactively educate suppliers to ensure compliance with internal invoicing guidelines.
Uphold service level agreements for inbound call and correspondence response times, while also providing exceptional customer service.
Protect the Company’s value by adhering to policies and procedures, while also keeping sensitive information confidential.
Serve as backup for team members to provide coverage for expense report auditing, company credit card administration and cardholder support, and invoice processing.
Respond accurately and timely to internal and external stakeholder inquiries via departmental shared email boxes.
Review assigned TAPP CAPX and TLA deals to identify 1099-S and 1099-MISC reportable amounts.
Ad hoc reporting as requested.
Other duties as assigned.